Sales Customer Service

Nicole M Moninger

**** * ***** ***** ******

Sioux City, IA 51106

712-***-**** (Non US)

712-***-**** (Non US)

******.********@*****.***

Professional Summary

I have 15 years of experience, including as a Purchaser, as an EVS Supervisor and as a Security Guard in industries including Wholesale Trade-Non-Durable Goods, Hotels, Rooming Houses, Camps, and Other Lodging Places and Wholesale Trade-Durable Goods. Most recently, I have been working as a Purchaser at Braunger Foodservice Toba Inc. from September 2014 to October 2015. My skills and experiences include: Bookkeeping, Budgeting, Contract Negotiation, Cooking, Market Analysis, Payroll Processing, Purchasing, Record Keeping, Trade Shows, Inventory Management, Marketing.

Professional Experience

Purchaser

Sept. 2014 to Oct. 2015

Braunger Foodservice Toba Inc., Sioux City, IA

Bought commodities for resale at a profit. Developed sourcing strategies to balance costs, quality, and service. Sourced new products. Prepared and reviewed purchase orders. Successfully introduced new products in collaboration with inventory management, marketing, research & development, quality assurance. Performed price analyses using price histories, commercial price lists, market prices. Performed cost/benefit analyses on potential merchandise.

EVS Supervisor

July 2014 to Sept. 2014

Hard Rock Casino & Hotel, Sioux City, IA

Supervised cleaning personnel. Inspected facilities. Determined services required. Selected cleaning supplies for different materials and surfaces. Trained staff. Inspected work. Made sure work met standards. Assisted in cleaning duties. Addressed complaints about service or equipment. Provided fast, timely service. Maintained sanitary conditions to prevent the spread of infections. Managed contracts for trash removal.

Security Guard

Mar. 2012 to July 2014

G4S Secure Solutions, Sioux City, IA

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain

security of premises. Write reports of daily activities and irregularities such as equipment or property damage, theft,

presence of unauthorized persons, or unusual occurrences. Call police or fire departments in cases of emergency, such as

fire or presence of unauthorized persons.

Sales Representative

Oct. 2011 to Feb. 2012

Verizon The Cellular Connection, Sioux City, IA

Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation,

and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer

needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Prepare sales

slips or sales contracts. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales

and promotions, policies regarding payment and exchanges, and security practices. Demonstrate use or operation of

merchandise. Maintain records related to sales. Place special orders or call other stores to find desired items. Prepare

merchandise for purchase or rental. Watch for and recognize security risks and thefts, and know how to prevent or handle

these situations. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales.

Exchange merchandise for customers and accept returns. Clean shelves, counters, and tables. Sell or arrange for delivery,

insurance, financing, or service contracts for merchandise. Open and close cash registers, performing tasks such as

counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Purchasing Assistant

May 2010 to Aug. 2010

Sioux City Iron Company, Sioux City, IA

Monitor and follow applicable laws and regulations. Prepare purchase orders, solicit bid proposals, and review requisitions

for goods and services. Attend meetings, trade shows, conferences, conventions, and seminars to network with people in

other purchasing departments. Research and evaluate suppliers based on price, quality, selection, service, support,

availability, reliability, production and distribution capabilities, and the supplier's reputation and history. Confer with staff,

users, and vendors to discuss defective or unacceptable goods or services and determine corrective action. Maintain and

review computerized or manual records of items purchased, costs, deliveries, product performance, and inventories.

Government Purchasing Agent NF-II

Feb. 2007 to May 2008

USAF Kirtland Inn, Kirtland AFB, NM

Kirtland AFB, NM - NF- 2 Government Purchasing Agent

Represent companies in negotiating contracts and formulating policies with suppliers. Locate vendors of materials,

equipment or supplies, and interview them to determine product availability and terms of sales. Prepare and process

requisitions and purchase orders for supplies and equipment. Maintain records of goods ordered and received. Resolve

vendor or contractor grievances, and claims against suppliers. Analyze market and delivery systems to assess present and

future material availability. Control purchasing department budgets. Review purchase order claims and contracts for

conformance to company policy. Administer online purchasing systems. Made sure all my training was up to date.

Made sure tax was not charged on any of the items purchased.. Made sure every purchase made has a copy of its "go

ahead" email from either the manager or assistant manager along with its receipt and Government DD250 Form

Manager

Nov. 2000 to Dec. 2006

Cinnabon, Sioux City, IA

Monitor compliance with health and fire regulations regarding food preparation. Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations. Schedule and receive food and

beverage deliveries, checking delivery contents to verify product quality and quantity. Coordinate assignments of cooking

personnel to ensure economical use of food and timely preparation. Maintain food and equipment inventories, and keep

inventory records. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are

authorized and budgeted. Schedule staff hours and assign duties. Establish standards for personnel performance and

customer service. Order and purchase equipment and supplies. Arrange for equipment maintenance and repairs, and

coordinate a variety of services such as waste removal and pest control.

Certification or Licenses

Certifications

National Career Readiness Certificate, Iowa Workforce Development, 2011; Iowa

CPR License, Red Cross, 2014; Iowa

Licenses

Iowa, Class A - Commercial:

Technical or Computer Skills

Bookkeeping, Budgeting, Claims Adjustments, Cleaning, Contract Negotiation, Cooking, Customer service, Equipment Maintenance, Food Preparation, History, Management, Market Analysis, Merchandise Exchange, Microsoft Windows, Payroll Processing, Purchase Order Preparation, Purchasing, Record Keeping, Repair, Research, Sales, Seminars, Supplier Evaluation, Trade Shows, Waste Removal, Workforce Development, Collaboration, Inventory Management, Marketing, Quality Assurance and Control, Sourcing Strategies

Honors

100 on the spot government cash award- award for all my achievements on the job

at Kirtland Inn, NM

Silver Award- National Career Readiness

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