Customer Service Sales

Sandra L. Reyes

Cell: 701-***-****

Express Professionals

Hugo’s receiving Center, Job Title: Accounts Payable

Grand Forks, ND Dates: 08/2015 – 06/2016

Entered payment with delegated accounting codes using invoices preapproved for 3 to 4 different store locations. Credited and debited needed accounts for end of month statements including internal store transfers of inventory. Credit card statement verifications for officers of company. Used the FAS system and excel to maintain information accuracy. Filed, greeted arriving guests and filed in for employee absences.

Express Professionals

Site: LM Wind Power Service (Americas) Inc. Job Title: Accounting Clerk

Grand Forks, ND Dates: 08/2012 – 07/2014

Process accounts payable cycle and employee expense reports, Post & match customer receipts, print statements and work with customers on collections. Determine applicable sales taxes for each individual state, process multiple state sales tax filings. Generate & maintain prepays and accruals, make monthly entries Process depreciation entries Load & reconcile financial reporting data into IBM Cognos software. Reconciliation reports for three bank account statements. Process and track corporate credit card expenses. Post payroll journals and PTO adjustments. Reconcile inter-company transactions & balances (Cognos software). Prepare spreadsheets & reports for income tax processing. Systems knowledge will include the use of Sage FAS 100 Asset Accounting, IBM Cognos Financial Reporting, Microsoft Excel, Word, Wells Fargo CEO Corporate Credit Card. GE Corporate invoicing site.

Wells Concrete Inc. Job Title: Accounts Payable

Grand Forks, ND Dates: 04/2011- 08/2012

Handled daily A/P processes: managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, credit memos and payment transactions. Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues from employees and vendors regarding accounts payable; and ensured accurate and compliant A/P files and records in accordance with company policies and government regulations. Handled payment on all freight bills; matching accounts payable checks to corresponding invoices. Sorted daily mail, matched invoices to purchase orders and receiving reports. Determined when invoices were due to be paid and then entered into the computer for payment. Kept records of daily entries via excel spreadsheet. Filled in for receptionist and handled all front desk duties such as receiving, screening, sorting and distributing mail; also preparing outgoing mail. Daily deposit reports along with deposit bag for North Dakota and Minnesota. Interacted and assisted walk in customers and vendors with questions or sale of miscellaneous products.

Employer: Cove Electric Inc. Palm Desert, Ca. Dates: 03/07 to 06/08 Job Title: Service Dispatcher

Schedule electricians for service calls, verify arrivals and departures, materials request, profit and loss reports, invoicing, customer relations, maintenance agreements for commercial and residential. Verify time cards for payroll. Assist in contract and proposal for electrical upgrades to customer’s homes by ordering materials, scheduling dates and verifying information for such contracts.

Kimco Staffing-Mc Arthur Engineering Inc. Palm Desert, Ca. Dates: 08/06 to 03/07 Job Title: Office Assistant

Data Entry, customer service, bank statements, petty cash box, receipts and log. Verified all APN information, tax and any levy information for any pending sales or transactions of new project sites. Conducted internet searches for land sales and business opportunities for prospect mergers.

Echo Global Logistics, Chicago, IL. Dates: 6/05 to 01/06

Dispatch driver manager

Duties: Responsible of handling customer service on truckloads; estimating quotes & rates for shipments. Verified driver’s information as pick-up and delivery times and scheduling for any reloads. Clarification on merchandise arrival with receiver and recorded any loss or damage claim within an appropriate timeframe. Invoiced & verified fright bills information along with any other needed documents for each individual load. Prospected potential (Cold-called) customers & reported future referrals & possible shipment negotiations.

C.R. England D.S.D., Ontario, Ca. Dates: 02/05 to 06/05

Driver Manager

Duties: Customer service and sales, Accounts Receivable, Rate Confirmations, Rate quotes, Customer and driver daily check in calls. Profit and loss reports, O/S &.D reports. Issued Com-check and verification of disbursements as needed for shipments.

Hy-lite Products, Beaumont, Ca Dates: 08/04 to 02/05 Junior Buyer

Duties: Responsibilities included reviewing purchase orders, conferring with other departments to verify orders, contacting vendors and evaluating bids offered by suppliers. Inventory assurance with actual physical inventory checks monthly. Reported and proposed for new material purchases; and advised of materials that were now obsolete. Prepared warehousing locations for new purchases of materials. Supervised production supplies with inventory and cycle counting of supplies in order to keep physical inventory levels a minimum of three months. Forecasting reports on usages and researching pricing with vendors for both California and Georgia plants.

Riverside TAP, Cathedral City, Ca. Dates: 09/02 to 04/03 Medical Records

Duties: Prepared for state and county audits of medical and/or mental health records, client HIPPA documentation. Reviewed patient's charts and essential information requested such as history, findings, laboratory, X-ray results, surgeries, diagnoses, and date and hour of admission and treatments; compiled statistics on patient data and prepares statistical reports; performed miscellaneous duties such as maintaining files, indexes, records systems and checking documents. Pulled and researched medical and/or mental health charts; completed a variety of forms, certificates, and documents relating to entries in medical records. Accepted subpoenas for medical and/or mental health records or information and prepares response; determines if requests for release of medical or mental health information are legal and verifies the identity of the inquirer as needed. Verified invoices for State reimbursement for contracted medical services

C.R. England D.S.D., Ontario, Ca. Dates: 09/99 to 02/02

Driver Manager

Duties: Customer service and sales, Accounts Receivable, Rate Confirmations, Rate quotes, Customer and driver daily check in calls. Profit and loss reports, O/S & D reports. Com-check verification and disbursements, verified driver locations on network satellites.

JSW Plastics Machinery Inc., Anaheim, Ca. Dates: 08/97 to 02/99

Sales Secretary

Duties: Equipment quotes, purchase orders, invoicing, data entry, P/L reports, inventory control, Mexican client relations and translations (Spanish). All other secretarial functions such as bookings schedules, appointments meetings, promotional booths.

Holt International, Rancho Mirage, CA. Dates: 04/95 to 11/96

Secretary/bookkeeper

Duties: Data entry, Invoicing, purchase orders, AR/AP, payroll, inventory control, bank statements, customer relations, scheduled banquet and meeting room assemblies.

Accomplishments

• Maintained schedules and appointment calendars for entire office staff.

• Office Supplies - Placed orders for office supplies, equipment, and services.

• Supported management and staff and assisted with major projects.

• Resolved accounting issues regarding billing and invoicing.

• Performed daily clerical functions: phones, typing, filing, and customer service

• Processed accounts payable and receivable, employee payroll time sheets

• Bank Reconciliations

• Hiring/Termination

• Management & Tracking of Benefits - Paid Time Off, Insurance, Pension Plan

• Petty Cash

• Customer Accounts

• Record keeping

• Tax Filing and Reporting via Internet

• Bookkeeping

• Creating policies and procedures

• Identifying solutions to increase company efficiency

Personal Skills: Excellent Communication skills, Customer service skills, Professional and detail oriented with projects in order to achieve the target within given time. Knowledge of safety driving. Knowledge of Wells Credit Card business site. Driver com-checks and verified driver location using navigation/satellite system. Accounts payable and receivables, ADP Payroll, Cognos, Sales tax record keeping for each state according to state regulations. Influencing, leading, and delegating abilities Critical thinking, decision making and problem solving skills. Organizational abilities include negotiating Conflict resolution and adaptable and efficient under pressure.

Skillset: knowledge of price, rate and tariff quotes, purchasing, invoicing, shipping and receiving, verifying any overages, shortages or damages; and issuing loss or damage reports to directors. Knowledge of inventory control systems and physical inventory comparison. Bi-lingual fluent Spanish, computer literate, Import/Export knowledge and required documentation.

AS400, QuickBooks, Quicken, WordPerfect, Works, and Peachtree. Microsoft Word, Excel, DataEase/Novell Systems, ADP, Vehicle Satellite Tracking system, FMS.

Education:

L.J.C. Bookkeeping

Riverside Occupational Program Data Processing

Riverside Community College

Ashford University – San Diego, Ca.

B. A. Graduated 08/2015

Major - Organizational Management

Minor – Psychology

Ashford University – San Diego, Ca.

Masters – Accountancy Estimated Graduation Date 10/2017

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