CORETTA VANHOOK
*** **** **** ****** • Chicago, Illinois 60637. Phone: 773-***-**** (cell). E mail: c **********@*****.*** QUALIFICATION
● Cleaning and sanitation experience working in numerous settings including hospitals and hotels
● Superior customer service skills with patients and guests 2013 2015 S inai H ealth S ystems
Housekeeper
• Clean patients rooms empty trash cans, remove dirty and soiled linen
• Low and high dust hard surfaces, light fixtures, televisions
• Wipe bed, and hard surfaces down with disinfectant solution
• Clean patient bathroom, mop room and make bed
• Clean nurses station, staff washrooms
• Inspect room
2011 – 2012
2008 – 2010
Sinai Health System
Volunteer
● Assisted in Environmental Services (Housekeeping) and Sinai Clothing Closet
● Cleaned general areas and patient rooms
● Followed sanitation guidelines and procedures
● Assisted Director of Environmental with Clerical Duties
● Called Physicians to update contact information and entered changes in database
● Assisted in hospital library with clerical task
Marriot Suites
Chicago, IL
Atlanta, GA
Housekeeper
● Provided quality customer services by interacting with guests
● Laundry: removal, making beds, replacing linen items, washing, and folding
● Sanitized bathrooms, cleaned windows, ceilings, walls and floors
● Replenished supplies within the establishment and unoccupied rooms
● Adhered to safety and sanitation procedures according to company policy 2006 2007 Office Movers Alexandria, Va
Mover
● Loaded and unloaded items on delivery trucks delivering furniture to desired locations
● Packaged and wrapped light materials into designated boxes
● Provided excellent customer satisfaction
● Adhered to safety procedures
● Worked at the Capitol and the US House of Representatives 2004 – 2006 Advocate Trinity Hospital Chicago, IL
Housekeeper
● Adhered to all hospital safety rules, guidelines and procedures
● Disinfected and sanitized hospital equipment, stations, rooms, labs and restrooms
● Greeted patients and visitors entering and leaving the facility
● Mopped floors, sterilized surfaces, cleaned windows.
● Changed bed linen, low and high dusted, emptied wastebaskets, replenished supplies. EDUCATION
1997 – 1998 College of Lake County Grayslake, IL. – Office Skills 1980 – 1984 Wendell Phillips High School Chicago, IL. (G.E.D.) REFERENCES
Upon Request