Customer Service Insurance

Ronald E. Godoy

**** ******** *** *****, ******* VA 22033 703-***-**** ********@***.***

Objective

Secure a career defining position where my interpersonal skills and abilities will help an organization grow by providing superior customer service

Professional Profile

ACTIVE FEDERAL SECURITY CLEARANCE -

FEMA trained Inspector- Site and Damage Investigations

Experienced in Insurance Inspections and Damage Appraisals

Involved in all facets of Insurance Claims and Inspections/Appraisals

Interview Claimants, Witnesses and review Police, Fire, and Medical Records

Skills & Abilities

MANAGEMENT

25 Years in the customer service and team building business

Contract Management and Review coordination

National Disaster and Incident Response Manager

COMMUNICATION

Can Professionally interact with a variety of personality types and individuals, as I have managed large organizations.

Conduct on a regular basis Insurance investigations and appraisals to determine potential liability and fraud determinations

Experience

SITE INSPECTOR FEMA-PUBLIC ASSISTANCE CADRE 1/2016 TO PRESENT

Perform site inspection and interview personnel during damage investigations

Conduct briefings with business owners and Government leaders

SENIOR APPRAISER AND INVESTIGATOR VIRGINIA APPRAISERS 5/2015 TO PRESENT

Perform insurance damage appraisals and investigate insurance claims

Education

Computer Learning Center- Springfield VA – Degree in computer operations 4/1983

References available upon request

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