Sales Accounts Receivable
Resume:
Julia Franklin
*******@*****.***
To contribute to the profitability and success of your organization utilizing my knowledge and experience in collections, credit, chargebacks, and customer relations.
EDUCATION
Enrolled at Brooklyn College to continue B S degree in February 2016, majoring in Business
Attended CUNY Medgar Evers College spring 94 to summer 96, part of B S Degree, Accounting.
Received Equivalency High School Diploma from University of the State of New York, 1993
GCE ordinary level certification from University of London: Economics, English, History, and Health Science, to Modern High Private School, Barbados
TECHNICAL SUMMARY
MS Excel & Outlook, JD Edwards, RLM, PeopleSoft, QuickBooks, Navision, AS-400, MSG, French
Mana Products, LIC Aug 15 to Present
AR Coordinator/Collector
Manage accounts assigned to me totaling $500,000 monthly. Establish new accounts and determine extension of credit lines. Maintain relationships with customers to increase revenue and reduce delinquency. Forecast incoming revenue by analyzing open accounts, average pay days, and estimating totals. Determine why customers are delinquent and assist them with overcoming obstacles. Arrange payment plans for those with obstacles and ensure adherence to plans. Resolve customer issues: incorrectly shipped products, missing documents, and billing issues. Collaborate with sales team and with management to build up customer loyalty.
Collected $25000 plus DSO first morning, saved company $5000 in chargeback revenue.
Offer incentives to my customers: 4% discount for new invoices or special awards (gift basket).
Encourage customers to call as soon as possible if there is a problem so we can resolve it.
Increase revenue practicing correct shipping procedures to reduce chargeback penalties
Motivate the most hesitant customer to take out his/her checkbook, and promptly write and mail a check.
NYU College of Dentistry Jan 15 to Apr 15
Finance Representative (patient accounts)
Received incoming office mail: opened, stamped, sorted, and distributed to departments. Sorted claims by various codes, searched for chart numbers and printed xrays. Updated Healthplex spreadsheet report with patient information: name, date of birth, and eligibility of benefits.
Contacted various health insurance carriers regarding delinquent payments for patients.
Posted ACH health insurance payments from Healthplex, Dentaquest, Medicaid, Cigna.
Black Enterprise, (BET) NYC Jul 14 to Dec 14
Collector/AR Coordinator
Printed 3 agings and reviewed 30-day to 120-day DSO. Monitored customer credit lines and average pay dates. Reviewed and resolved discrepancies ASAP to assist timely payments. Researched and updated customer contact sheet to ensure correct information. Contacted domestic and international publishing clientele regarding open invoices. Received check and credit card payments, reconciled accounts receivable and posted to ledgers
Collected $400,000 in 3 days, received incentive bonus and earned “best revenue collector” title.
Amassed large weekly collections approximating $100,000 for entire period of position.
Forecasted incoming revenue analyzing open accounts, average pay days, and estimating totals.
Encouraged all Ad agencies to pay on time by asking them to participate in special discounts.
*******@*****.***
Frederick Goldman, NYC Oct 13 to Mar 14
Assistant Biller/Manager
Analyzed credit data to determine credit lines. Thoroughly checked calculations of sales slips, sales tickets, and purchase orders for accuracy. Processed information changes and adjustments to support accurate and efficient billing. Assisted billing department inputting and processing transactions to enable prioritized deadlines. Resolved billing errors, monitored credit card activity, requested proof of delivery, and issued credit memos.
Conferred with credit associations and business representatives exchanging information.
Mailed 1st request, 2nd request, and final demand Dunning letters to delinquent customers.
Paid special attention to “C” stream customers who make late payments and do not adhere to payment plans.
Prepared delinquent accounts for collection agencies. Assisted with information for audit.
Manhattan North Management, NYC Aug 08 to Sep 13
Cash Manager/AR Coordinator
Collected rent and security, coded and mailed rental income to KLIK lockbox for processing. Downloaded KLIK lockbox deposits, reviewed and resolved rejects, forwarded unknown rejects to legal department. Process new security, additional security, security withdrawal, recorded move outs. Reconciled manual checks for miscellaneous charges and insufficient funds, and prepared 4 deposits. Printed tenant Historie reports from AS-400, updated tenant and building information. Communicated with property managers, supers, and banking personnel. Requested W-9 forms for lease security, and requested Con Ed accounts for Section 8 Local 84 analysis.
Reconciled lease security bank ledgers using general ledger and security reports (3500 accounts).
Volunteered assistance to 2000 lease security accounts from Affordable Housing special project.
Created passing-of-tenancy correspondence passing tenancy information from current to successor
Posted Section eight 50-page payments to tenant accounts (debit and credit adjustments)
Tache USA, Long Island City, NY Apr 07 to May 08
Accounts Payable
Received incoming mail: opened, stamped, sorted, and distributed to departments. Attached backup information and accurately coded invoices using the general ledger report. Prioritized for discounts and approval by supervisors. Entered information into system for disbursement. Printed AP checks, matched checks to invoices and forwarded to controller for signature. Received checks from controller, stamped stubs, separated, and recorded in log.
Placed checks at front desk for pickup, called vendors to pick up checks, mailed other checks.
Analyzed and resolved vendor statements for discrepancies by phone, fax, and email.
Reconciled Amex credit card expenses on excel spreadsheet report. Disbursed/reimbursed petty cash
Maintained accounts payable vendor files with W-9 and 1099 forms. Filed paid and unpaid invoices.
Special Projects: collecting 90-day to 120-day daily sales outstanding, posting check, credit card and ACH payments. ntering data, filing credit memos, and assisti with chargeback resolution.
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