Administrative Assistant Human Resource
Resume:
Nova Garrett
Upper Marlboro, MD 20774
*******@*****.***
Over ten years’ experience working as an administrative assistant for various companies. Acquired highly developed sets of skills, demonstrating constant interest in learning and specializing in administrative related fields.
Core Competencies:
Organizational abilities Multi-tasking Detail oriented Meticulous performer Positive attitude
Ability to handle sensitive, confidential, and interpersonal matters adequately
Possess excellent knowledge of handling administrative and clerical tasks
Skilled in handling and solving customer quires
Familiar with Microsoft Word, PowerPoint and Spreadsheet
Attention to detail with excellent communication skills both written and oral.
Experience : Medstar Georgetown University Hospital Washington,DC
Division of Audiology April 2013-April 2015
Senior Administrative Assistant
Greets patients, responds to inquires and assists patients with completion of paperwork, ensuring all information is complete and correct.
Advise patient of his/her financial responsibility and obtained all appropriate forms.
Collect visit co-pays, co-insurance, balance on account and self-pay payments. Posts payments to patients account in the approved electronic scheduling and billing systems and provides patient with system generated receipt.
At the end of each day or session, batches encounter forms, prepares Batch Entry Form and Batch Control Log to be sent to Physicians' Unified Billing Service (PUBS).
Obtained and/or verified complete demographic and insurance information from patient.
Obtained basic clinical information from patients/callers to determine the appropriate appointment type and provider to which the appointment should be booked.
Determine referral requirements.
Schedules patients initial and follow up appointments.
Answers all incoming calls for practice and provides information regarding services, referrals, etc. using standard forms or Electronic Medical Records (EMR) system.
Records messages from patients, referring physicians, and other clinical areas.
Appropriately and accurately scans and indexes documents, using correct naming conventions in patient EMR.
Managed, organized and updated files, records, correspondence, charts and reports .
Ability to change, close and freeze Audiologist schedule per their request.
Answer all emails, from Audiologist, regarding any scheduling changes; add on patients, or any benefit verification. Based on case by case scenario.
Ordered all office supplies for the Audiology dept and kept an accurate and up to date inventory list using Microsoft Excel.
Perform other duties and responsibilities that are appropriate to the position and area.
Amcol Systems Columbia, SC
Human Resource Administrative Assistant 04/12/2012 to 2/8/2013
Responsible for providing a first class proactive administrative HR support service to colleagues in the Human Resource department. Also involved in providing assistance in the recruitment and hiring process.
Ensuring the department complies with all recruitment Policies, Laws, and Regulations.
Writing up professional job adverts.
Putting together new employee starter packs.
Setting up, monitoring and then tracking employee probationary periods.
Carried out background and reference checks on prospective employees.
Acted as the first point of contact for anyone enquiring about a vacancy.
Maintenance of the HR records and systems.
Developing reports for senior HR Officers on staff sick leave, absences and holiday leave.
Screened phone calls, emails, letters and personal visits.
Provided professional advisory support to company employees. Interpreting and clarifying the companies HR policies & practices.
Capital Management Services Greenville, SC
Administrative Assistant 07/2010 to 4/2012
Responsible for the provision of an efficient and effective reception service, and for administrative support to other staff as directed by supervisor.
Greeted visitors, ascertaining the nature of their business, and referring them to appropriate staff members.
Answered incoming calls on multi-line phone and responded to public inquiries in a courteous manner within scope of knowledge and authority and referred to other persons in the company as appropriate.
Received and distributed incoming and outgoing mail.
Distributed incoming faxes and courier packages.
Prepared paperwork for outgoing faxes and courier packages and managed shipping and receiving activities.
Arranged meetings, scheduled appointments and travel arrangements as requested.
Education : University of South Carolina Columbia, SC
Sociology 2003
References : Available upon request
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