ANITHANJALI

No.*** Second Street

PP Garden

Aminjikarai Mobile: 959-***-****

Chennai -600029 E-mail: acv7i5@r.postjobfree.com

WORK EXPERIENCE:

Company : Barclays Shared Services Pvt Ltd.

DLF IT Park, Manapakkam.Chennai-89

Client : BARCLAYS BANK PLC, UK

Project : CLO PPI - UKRBB

Designation : Process Advisor (B2 grade)

Period : From 21st OCTOBER 2011 to 30th JAN 2015

ROLES & RESPONSIBILITIES:

CLO- PPI (Payment Protection Insurance):

Refunding the Customer’s Payment Protection Insurance Amount which has been mis-sold by the Bank with Interest incurred and 8% Interest.

Restructuring the Customer’s Active Loans as per the bank authorization within Stipulated TAT & SLA both in terms of Productivity & Quality.

Handling Sub Processes like GOGW, BRU, Redress, FOS, Overdraft & Mortgage.

An adequate knowledge & experience in Fund Transfer activities.

Zero defect –free transactions made to the customer for ensuring the Bank Quality.

An active participation provided to the team for completing the high no. of volumes by Extending the Shift as per the business requirement.

Training the New Joiners to understand the process in depth.

Auditing the cases done by the Processors.

QUALIFICATIONS:

2011 Master of Computer Applications from

Krishnasamy college of eng and tech, Cuddalore

Affiliated to Anna University -Thirichirapalli and secured an

Aggregate of 7.5 in (CGPA).

2007 B.sc. degree in Computer Science

from Sri Aravindar Arts & Science College,Sedarapet

Affiliated to Thiruvalluvar University and secured an

aggregate of 65 %

2004 XII from Stella mary hr.sec.school,Pondicherry(State Board)

and secured an aggregate of 60%

2002 X from Balavihar Matriculation(Matric Board)

and secured an aggregate of 70%

AREAS OF INTEREST:

•Operating System

•Oops

•Dbms

•Dot Net

•Xml

•Networking

PROJECT DETAILS:

Title : SMS CARD LOCK FOR BANK.

Domain : ASP DOT NET.

Description : Credit card fraud is a wide-ranging term for theft and fraud committed using a credit card or any similar payment mechanism as a fraudulent source of funds in a transaction.When a credit card is lost or stolen, it remains usable until the holder notifies the issuer that the card is lost. SMS banking services are operated using both push and pull messages.

Push messages are those that the bank chooses to send out to a customer's mobile phone, without the customer initiating a request for the informationPull messages are those that are initiated by the customer, using a mobile phone, for obtaining information or performing a transaction in the bank account.

Predefined SMS sent to the Short code service number of the Bank or Banks to lock or to disable the access of the stolen card.

OPERATING SYSTEM:

Windows : 98, XP, 7,8

SOFT SKILLS:

Languages : C, C++, java,.NET. vb,vc++

TECHNICAL SKILLS:

Computer : Hardware, Networking, System Crash Recovery.

Type Writing : Lower (English).

PERSONAL DETAILS:

Husband Name : M.Vasudevan

Child Name : V.Jaiakash

Date of Birth : 20-JUN-1986.

Nationality : Indian

Linguistic Abilities : Tamil, English.

Hobbies : Software Collecting, Working with Multimedia tools, Drawing.

Declaration

I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Place: Signature

Date: R.ANITHANJALI

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