Manager Office

LINDA FLICK

** *********** ****, ****** ********* - Email: *****.*****@*****.***.** – Phone number 048*******

OBJECTIVE

Office Manager/Bookkeeping

SUMMARY

Office Manager focused on driving productivity by implementing strong Front Office management.

Office Administrator specialising in administrative support to busy hotels management offices

Committed to delivering high quality result s with little supervision

HIGHLIGHTS

Microsoft Office Proficiency

Excel spread sheet

Accounting package

Meticulous attention to detail

Results Oriented

Time Management

Self-Starter

Team player

Motivated and Confident

MYOB Package

ACCOMPLISHEMENT

Awarded a Certificate of Appreciation for Performance of duties in a manner which exceeds normal position requirements (American Embassy)

Emergency First Response

Achieve 10% cost reduction by eliminating redundant processes

EXPERIENCE

January 2015 – up to date Office/Duty Manager

Broome

Australia

Ability to work unsupervised

Managing the restaurant floor – Night and day shifts when required

Food & Beverage experiences

Control and manage all sales/purchase ledgers/reconciliation and payments/receipts/Payroll in MYOB

Debts collecting

Entering all new staff informations in MYOB

Good team Player

Deliver Excellent customer service/Guest Relation

Smiley, sociable and well coming guest in creating a great atmosphere

Take any extra responsibility during Directors/Managers absences

Reliable and trustworthy person

05/2013 Front Office Manager

Summit Trust (Mauritius) Ltd - (Management Company)

Mauritius

Planned hotel arrangements for Executives and clients

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Served as central point of conduct for all outside vendors needing to gain access to the building

Planned meeting and prepare conference rooms

Dispersed incoming mail to correct recipients throughout the office

Assisting the Accountant

Coordinated approval processes of all accounts payable invoices

Reconciling Vendors statement with aged payables Listing

Suggested process improvements to secure prompt and regular receipts for the organisation

Maintaining and supervising log book for drivers and cleaning staff

PA for two Executives

08/2011 to 04/2013 Administration Officer

Marlin Tours Mauritius Ltd - (Leisure industry)

Mauritius

Maintained detailed administrative and procedural processes to improve accuracy and efficiency

Payables/Receivables

Bank Statement reconciliation

Assisting the Financial Manager in preparing Financial Accounts

Verified and logged in deadlines for responding to daily inquiries

Addressed 5 websites inquiries per day, converting 2 into renewal customers

Promptly responded to general inquiries from members, staff and clients via mail, email and fax

Served as company’s bilingual French/English customer representative

Guaranteed positive customer experiences and aassiting all customer complaints

05/2011 to 07/2011 Accounts Secretary

Legis & Partners Ltd - (Groups of Lawyers)

Mauritius

Collaborated with Accountants with aged payables and receivable

Managing spread sheets

Assisting the accounts department with all administration task

Access to Quick book (Accounts software) for Supplies invoices and cheques receivables

01/2007 to 02/2010 Administration Officer

Pleasure Dive Centre - (Tourist industry)

Mauritius

Payables/Receivables Accounts

Bank Statement reconciliation

Assisting the Financial Manager in preparing Financial Accounts

Maintained detailed administrative and procedural processes to improve accuracy and efficiency

Addressed 10 websites inquiries per day, converting 5 into renewal customers

Computed accurate sales prices for purchase transactions

Promptly responded to general inquiries from members, staff and clients via mail, email and fax

Served as company’s bilingual French/English customer representative

Guaranteed positive customer experiences and resolved all customer complaints

Customer coordinator

01/2007 to 02/2010 Secretary

Mauritius Sugar Syndicate

Mauritius

Typed minutes of meetings (Board of Directors)

Wrote reports and correspondences from dictation and handwriting notes

Handled all incoming and outgoing correspondences and internal distribution in a timely manner

Filing in a neat full and easy to access method

Preparing Purchase orders for extensive sugar orders with the CEO

EDUCATION

Competing my Certificate IV in Bookkeeping in 4 weeks

ACCA Level F1 Accounting in Business

ACCA Level F2 Management Accounting

RSA/Approved Management WA

Certificate id Professional Skills for the Office Administrator (2013) – Mauritius

Certificate in Freight Academy – Import and Export Procedures & Trade Finance (2011) Mauritius

Introduction in Business Management – Mauritius

Tertiary Education (1987)

Cloughs College - United Kingdom

Diploma in Secretarial duties – Pitman/The London Chamber of Commerce

Secondary School (1984)

London College is Mauritius

School Certificate – Cambridge

Primary School

Saint John’s convent in Zambia

Languages:-

English - Fluent

French – Fluent

REFERENCES

Upon Request

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