Mental Health Management

Rosette Randall-Phillips

*** **** **** ******, ********, NY 11236 *********@*****.*** Cell: 347-***-****

LMSW

SUMMARY OF QUALIFICATIONS

Compassionate, well-organized Social Worker with extensive experience in all facets of providing social and mental health services to adults and children in a variety of settings. Committed to positive interactions and outcomes. Reliable, flexible and collegial with both co-workers and management. Sensitive communicator with tactful supervisory style; confident dealing with extremely difficult situations; empathetic yet always professional. Skilled with PC software: Microsoft Word, Excel, Outlook, Internet savvy, type 40wpm. Seeking a Social Worker opportunity in a School or Hospital setting where my experience and expertise with at-risk children and their families will be valued and save lives.

EDUCATION

Adelphi University, Garden City, NY

Licensed Master of Social Work

York College, Jamaica, NY

Bachelor of Science in Social Work

Kingsborough Community College, Brooklyn, NY

Associate of Science in Mental Health

Qualifications/Certifications

NYS Provisional Certification in School Social Work

Certification in Child Abuse and Maltreatment (11/02)

Certifications in Harassment, Bullying, Cyberbullying, and Discrimination (6/14)

Certification in School Violence Prevention (12/02)

EXPERIENCE

Urban Resource Institute (URI) / Urban Women's Safe Haven (UWSH), Brooklyn, NY 2/2010 – 3/2016

Social Work Supervisor/Domestic Violence Shelter, 2/2011-3/2016

Provided clinical supervision to the Counseling Unit through case analysis, treatment planning and staff supervision; primary function was to assess mental and emotional functioning of residents and administer program of necessary treatment.

As part of Management team, attended and, as needed, led weekly Case Conferences or House Meetings.

Supervised the 7am-3pm shift including a Child Therapist, Associate Counselors, and both the Childcare and Recreation Departments; ran bi-weekly meetings between DOE liaison and clinical staff to ensure updated case communications.

Provided direct treatment services and referrals to outside services for residents.

Interviewed new hires with Director, and managed entire facility in the absence of Director and Assistant Director when needed.

Supervisor of Children’s Services, 2/2010-2/2011

Supervised all staff in the Childcare and Recreation Departments and completed all Registrations for both

Addiction Research Treatment Center (REACH), Brooklyn, NY 9/2006-2/2010

Social Work Supervisor

Supervised and mentored line workers, reviewing staff notes and write ups for appropriateness, and gave support and direction on how to handle different work-related situations with patients and/or staff.

Conducted assessments and comprehensive evaluations, ran IDT sessions for patient treatment plan development; provided case management and counseling to both individuals and groups.

Urban Resource Institute (MS-UCAS), Brooklyn, NY 9/2003-8/2006

Social Worker

Provided case management and counseling to individuals and groups; monitored and evaluated patients’ progress and treatment effectiveness.

Woodhull Hospital, Brooklyn, NY 6/2003-9/2003

Social Worker (Temp.)

Completed psychological assessments and Comprehensive Treatment Plans (CTP’s); led two group therapy sessions a week; initiated and sustained contact with clients’ family and/or outside agencies.

Initiated discharge planning; provided ongoing documentation of contacts and discharge process and summary.

HeartShare Human Services of New York, Brooklyn, NY 10/2000-5/2002

Case Planner

Provided direct individual, group and family counseling services to prevent children from going into foster care; managed cases of child abuse and neglect; counseled teens on how to communicate with parents in order to keep families together.

Developed Client Assessments, Service Plans, and Psycho-socials, maintaining detailed case notes. Attended trainings, case conferences, school meetings, and made home visits. Advocated for clients in Family Court.

Rosette Randall-Phillips

649 East 82nd Street, Brooklyn, NY 11236 *********@*****.*** Cell: 347-***-****

NYC Department of Education, Far Rockaway, NY 9/1999-6/2000

Intern - Public School 43

Worked with children Pre-K to 8th grade: provided behavioral counseling, involved children-in-crisis in play therapy to improve socialization skills and increase student school attendance; provided classroom interventions to students with behavioral problems; intervened in peer or teacher conflicts and crises; conducted individual and group conferences with parents and children.

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