Administrative Assistant Management

LISA A. DASILVA

**** ***** ******

Pennsauken, NJ 08109

Mobile: 302-***-****

E-mail: ***********@*******.***

SUMMARY OF QUALIFICATIONS

Executive administrative assistant with extensive experience in domestic and international travel arrangements, heavy calendar management, and budget and database management. Proficient in the latest MS Office applications (Excel, Word, PowerPoint), Outlook, Concur, SharePoint, Ariba, PeopleSoft, and SalesForce, with the ability to quickly learn new software programs. Experience supporting C-Level executives, as well as multiple executives on a team. Earned a BS in Business Management while working full time. Excellent communication skills, strong interpersonal skills, flexibility, and can manage multiple projects and tasks with a high degree of detail.

EDUCATION

Wilmington University, New Castle, DE. Bachelors Degree in Business Management, Summa Cum Laude

Delaware Technical & Community College, Newark, DE. Associates Degree in Applied Science in Executive Secretarial with honors

PROFESSIONAL EMPLOYMENT

03/16 - present COMCAST, Voorhees, NJ (Contractor through SolomonEdwards)

Executive Administrative Assistant, Workforce Operations Team

Provides project and administrative support to the Vice President, Workforce Operations Team, Freedom Region, managing multiple and changing priorities with a need to move projects forward in a timely manner

Manages and prioritizes Vice President’s calendar by scheduling appointments, meetings, and accompanying logistics, as well as handling all travel arrangements, itineraries, and submission of timely expense reimbursements

Summarize projects for each of the Vice President’s direct reports, keeping them updated and distributed on a bi-weekly basis

Manages major events such as large employee meetings, luncheons, and other logistics with regard to these meetings

Develop and manage documents that may be distributed within the Freedom Region

10/15 – 02/16 THE PEW CHARITABLE TRUSTS, Philadelphia, PA (Contractor through Randstad)

Administrative Assistant, Philadelphia Research Initiative

Performed key administrative support activities for the PRI project staff, including drafting correspondence, editing and proofreading documents, as well as coordinating, reviewing, and managing documents for consultant contracts

Managed and prioritized calendars by scheduling appointments, meetings, and logistics, as well as handling all travel arrangements, itineraries, and submission of timely expense reimbursements for all project staff

Liaised with appropriate Pew departments to ensure accurate and timely completion of administrative forms, reports, and memoranda, and assisted project staff by utilizing organizational resources such as SalesForce, PeopleSoft, and Agenda Central

Assisted in preparing ancillary documents for contracts and project funding agreements

Developed solid understanding and remained conversant with Pew procedures, policies, and protocols

Participated in all Pew-wide projects as assigned

06/14 – 05/15 BENEFICIAL BANK, Philadelphia, PA

Executive Assistant in the Executive Area

Provided project and administrative support to the Chief Lending Officer/EVP in the Executive Area, managing multiple and changing priorities with a need to move projects forward in a timely manner

Focused attention on highly accurate management of the EVP’s calendar, expenses, and travel arrangements

Worked closely with the team to traffic various activities and milestones

Created and maintained project timelines

Created presentations representing and conveying the power of Beneficial’s brand image to the Board, internal parties, and other companies/clients

Developed instant rapport with others while always representing Beneficial’s brand image in a positive way

Interfaced with personnel at all levels of the Bank, as well as customers, vendors, management team, CEO, and Board members

Managed special projects that are frequently assigned that are confidential in nature

05/13 – 10/13 CAMPBELL SOUP COMPANY, Camden, NJ (Contractor through Judge Group)

Executive Assistant in Human Resources

Provided project and administrative support to the Global Talent Management Team

Managed and prioritized calendars of two Directors and their teams, including extensive meeting organization and scheduling, meeting notices and logistical arrangements, booked domestic/international travel and prepared expense reports

Managed reporting and data mining to support both performance management and succession planning processes; provided ongoing reports regularly and as needed for the analytics team

Managed budget to drive the quarterly reconciliation process across all of Global Talent Management of a budget of approximately $2million and provided regular updates to Global Talent Management Leadership Team on current budget and future committed spend

01/11 – 08/12 THE OMG CENTER FOR COLLABORATIVE LEARNING, Philadelphia, PA

Executive Assistant to the President

Primary liaison of the President of OMG with internal and external contacts

Received and screened communications to the President, using independent judgment to determine priority

Managed special projects as assigned

Reviewed and summarized reports and documents

Managed and prioritized calendar of the President, including meeting organization and scheduling, meeting notices and logistical arrangements, booking travel and preparing expense reports

Scheduled and organized board meetings, including transcription of minutes

Oversaw management of office and resolved issues around routine administrative inquiries within organization

Laid off due to an administrative restructure

07/07 – 12/10 ASTRAZENECA PHARMACEUTICALS, Wilmington, DE

Senior Administrative Coordinator, Brand Insight and Managed Markets (06/08 – 12/10)

Administrative Coordinator, Global Marketing (07/07 – 06/08)

Provided project and administrative support to multiple Directors, along with Managers, on different product teams

Researched and booked domestic and international travel and handled all expense reporting

Managed and prioritized calendar of Directors, including meeting management and logistical arrangements

Requisition processing, invoice processing, and purchase order maintenance, as well as budget management and reporting

Resolved issues around routine administrative inquiries

Liaised with other administrative coordinators to resolve Managers’ priorities in order to coordinate meetings and mutual objectives

Maintained Shared Library and document retention, including ad hoc data request spreadsheet and calendar of upcoming project timelines

Resigned for a position closer to new home in New Jersey

06/05 – 05/07 Contractor at the following three companies:

ATHEROGENICS, INC., Wilmington, DE (12/06 – 05/07)

Marketing Assistant

Acted as liaison between AtheroGenics Marketing Team and AstraZeneca Global Team during product co-promotion

Provided project and administrative support to Marketing Vice President and Marketing Directors, including domestic and international travel arrangements, expense reporting, and heavy calendar management

CB RICHARD ELLIS, Wilmington, DE (10/05 – 08/06)

Project Manager

Provided project support to four Office Brokers

Maintained overall project calendar of deadlines and detailed summary for all team projects, ensuring deadlines were kept

Maintained real estate database

Researched and booked travel arrangements, providing detailed itineraries

Oversaw and coordinated administrative tasks and functions

BRANDYWINE ASSET MANAGEMENT, Wilmington, DE (06/05 – 10/05)

Human Resources Administrative Assistant

Provided project and administrative support to Director of Human Resources and two Human Resources Generalists

Supported the recruiting process - posting jobs, scheduling interviews, writing job offer letters

Supported employee timekeeping and benefits administration, and developed/managed organization charts

Managed the development of a Human Resources Policies and Procedures manual

Managed the development of a benefits manual for new employees

08/89 – 05/05 ASTRAZENECA PHARMACEUTICALS, Wilmington, DE

Public Relations Associate, Ally Development, Public Affairs (08/03 – 05/05)

Developed relationships, ongoing rapport, and managed projects and programs with key patient and professional groups within the oncology and neurology therapeutic areas

Managed outside vendors and agencies for projects/programs, including the National Breast Cancer Awareness Month Campaign. Saved organization over $100,000 by moving from printed NBCAM Promotion Guide to the web, while maintaining a good working relationship between the organization and the NBCAM Board of Sponsors

Managed corporate and employee awareness events and charitable events

Managed assigned budget and program allocations

Laid off due to an organizational restructure

Additional positions at AstraZeneca included:

Public Relations Associate, Public Affairs (09/99 – 08/03)

Program Coordinator, Oncology, External Affairs (05/98 – 09/99)

Associate Program Coordinator, Issues Management, External Affairs (04/97 – 05/98)

Administrative Assistant, Drug Regulatory Affairs (08/89 – 04/97)

Handled domestic and international travel arrangements, heavy calendar management, and expense reporting for multiple executives

Coordinated on-site employee events, including event logistics, speakers, advertising, and trade shows

Managed the work of outside vendors and agencies for projects and programs

Budget management and processing and management of sponsorships and grants

Developed, edited, and managed various public relations promotional items, including printing and distribution

Monitored and managed issues management database

Provided direction to temporary clerical employees and provided training for new administrative support

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