Data Entry Customer Service

Kadene Robinson

Cell: 678-***-****

Home: 470-***-****

Email: **********@*****.***

Twenty-two years Data Entry, Administrative Support, and Customer Service experience.

Microsoft Word, PowerPoint, Excel Microsoft Outlook and Medical Billing/Coding.

Highly motivated; able to set effective priorities and implement decisions to meet operational goals and deadlines.

Adapt easily to new concepts and responsibilities.

Independent worker and facilitator with a proven track record at reaching company goals in a Customer driven environment.

Able to multi task and prioritize assignments to ensure management expectations are met.

Mature and dedicated professional with excellent interpersonal skills, problem solving ability and organizational skills.

Experience

Processing Specialist 2001–2016

Assurant Specialty Property, Duluth, Georgia

Performed Validation Processing for Chase Mortgage in Atlanta, GA and Florence, SC

Determined payee codes for various Insurance Companies in order to maintain correct payment disbursements

Created Excel Spreadsheets to reflect daily numbers for each Client worked.

Made occasional outbound calls to Agents to verify needed policy information. Premium

Amounts, term dates…

Prepared necessary letters for mailing as needed.

Perform fax, printing, copying and email usage daily.

Work with various computer programs daily in order to verify/validate/update Customer

Information

Data Abstractor

First American Real Estate Solutions, Alpharetta, GA 1999-2000

Data Entry of all correspondence, mortgage, foreclosure, and warranty deeds

Responsible for faxing, sorting and filing which included emails to the Home office in CA

Made necessary trips to: Fulton, Dekalb, Barrow and Clayton Counties

Micrographics Associate & Mail Clerk 1995-1998

Seibels Bruce, Columbia, SC

As Micrographics Associate, I operated ImagLink Microimager 70. Scanned correspondence, claims, time sheets and policies, and transferred to coded tapes for easy retrieval.

As Mail Clerk, I received orders for supplies from staff, making sure correct signatures and cost codes were indicated. Placed orders and delivered to staff upon receipt.

Sorted and distributed mail to correct offices.

Education

A.S. Degree - Secretarial Science

Columbia Junior College, Columbia, SC 1995-1987

C.A. Johnson H.S., Columbia, SC 1979-1982

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