ZACHERY L. ZIETLOW
***** ******* **** *** ****, San Antonio, TX 78249 210-***-**** ***********@***.***
CUSTOMER SERVICE
Over 20 years customer service related experience
Hard worker, shows up early and leaves when the job is done
Currently in college seeking a bachelor's degree
Skilled with computers, Microsoft, and Apple
People person, good communication skills
Quick learner, will go the extra mile to excel in my field
EDUCATION
Ashford University, San Diego, CA
Bachelor of Arts in Health and Human Services
Present
Central Piedmont Community College, Charlotte, NC
Certificate in Culinary Arts
Sep 1994
PROFESSIONAL EXPERIENCE
Napa Flats, San Antonio, TX
Pastry Chef
Jan 2015 to Jun 2016
Worked as a pastry chef creating cakes small pastries while performing other hot side duties as well as Kitchen Manager prep. This included working the line during busy periods, butchering meat and creating soups. Opening the restaurant and getting it ready for service was also done quite often as well as coming up with new dishes and specials to serve. I had my name on the menu.
Saltgrass Steakhouse, San Antonio, TX
Server
Dec 2013 to Jan 2015
Worked as a lead server performing all duties related to the guest experience. Normally it was just taking orders and delivering food, making sure the guest had everything they needed. Sales were a big part of my earnings and good communication as well as having a flare with talking to customers is what it's all about. I frequently won sales contests and excelled at my job.
Puff N Stuff Catering, Orlando, FL
Chef De Cusine
Jan 2006 to Nov 2012
Managing and training employees and working with clients and creating recipes was the bulk of my job. It's an upper-end event based company that catering everything from weddings to the Republican National Convention. My job was to work with clients through menu tastings to refine and develop the food for their event. Through this, I trained employees on new recipes and techniques to get the job done. We could build a kitchen and event anywhere, and there was no telling how I might be involved if it was at the event itself or working with clients or both. It was fun a rewarding job.