MARIA ELENA GUTIERREZ

*** **** ****

SAN ANTONIO, TX 78228

210-***-****

acv77b@r.postjobfree.com

SPECIAL SKILLS/EQUIPMENT:

● Microsoft Office (Word/PowerPoint/Excel), Microsoft Outlook (including calendar/task managing), Computer Ease Software

● Microsoft Word; Access; multi-line telephone system; desk calculator; facsimile machine; photocopy machine; binding machine; scanner; billing/time-entry software packages.

● Multi-Tasking, Organizational; Follow Up; Attention to Detail, Accounts Receivable Clerk utilizing my skills in receiving all invoices and verifying for accuracy.

● Inputting the invoices into the computer system Time Rack, ADP, Coats, Efficient 10-key, 55wpm, and customer support, oral and written skills.

● Quick Learner, independent decisions, and self-motivated well developed in interpersonal skills.

EMPLOYMENT HISTORY

TEXAS FIFTH WALL ROOFING

(Nov. 2015-Present)

● Answering phone lines, entering data, filing of all job orders into numerical order, ordering of materials, supporting staff of superintendent, dispatcher and crew of 10.

● Preparing memos, updated various reports, and safety reports.

● Entering of materials regarding, issuing out PO’, making sure invoices are correct, entering onto CE and checking in and checking out materials, inventory of materials every 3 to 6 months.

● Providing timely resolution to customer complaints and timesheets.

● Entering of new clients regarding leaks in bldgs.

ROBERT INGLE INCOME TAX OFFICE

(January 201- Present)

(Seasonal)

●Admin. /Sec. Assistant

● Answered phone lines, ran errands, sorting files, W2’s., 1099, filed created files on excel some accounting, tax information/documentation.

● Bookkeeping for clients.

Returning phone messages accounts receivable and entered data.

● Copying, faxing, scanning, e-filing, and email.

HART STAFFING

Gore Designs (July 2011-Aug. 2011)

Temporary Position

Account Clerk

● Assisted customers, answered inquiries regarding financial transactions, IRS Tax Forms, W2, 1099 and any other request regarding clients account/profiles.

● Updated and maintained accounting and tax information/documentation.

● Maintained a high ethic of trust and confidentiality, also assisted with accounts receivable, three-way matching and entered all data.

SAGE CORP

PROFESSIONAL CDL TECHINICAL SCHOOL

(June 2010 – March 2011)

Administrative Assistant

● Filed all documents alphabetical and numerical order, processed invoices, answered phones, entered data, ordered supplies, supported sales staff, branch manager, staffing managers/recruiting managers.

● Prepared letters; memorandums, various reports and some accounts receivable.

● Processed new hire paperwork, entering I9 verification, handled up to 150 calls per day in a call center environment, provided exceptional customer service to ensure customer retention and satisfaction.

● Processed receipt of checks, cash and credit card charges, general management of accounts payable and invoices.

● Provided timely resolution to customer complaints.

TRI-STATE STAFFING SERVICES

(Dec. 2008-June 2010)

Senior Administrative Assistant

● Answered inquiries to W2’s, 1099, Payroll and tax documents, entered job orders and candidate applications into database.

● Accountable for high call volume assistance to customers handled all inbound and outbound calls.

● Emailed, answered phone lines and provided back-up support when necessary.

● Processed paperwork for invoicing on candidates hired by clients, typed curriculums, proofread

documents, memorandums, timesheets, updated various reports.

● Entered data and some accounts receivable, scanned documents, interview clients.

● Maintained all subcontracts, purchase orders, created change orders and prepared all bid packages.

● Organized monthly Project Team Meetings, provided support to Project Managers and Project

Accountants, maintained all travel arrangements for the Senior Project Manager.

● Verified employment, verified subcontractor insurance/performance and payment bonds.

● Maintained all badges, criminal and drug screening backgrounds.

● Maintained all files, records and entered all archives files into software and ordered supplies.

CITY OF SAN ANTONIO (YOUTH PROGRAM)

(March 2005-March 2008)

Administrative Assistant

● Assisted organizing events, meetings for all youth enrolled to program.

● Created files for all youths’.

● Maintained confidentiality regarding any and all youth.

● Assisted intakes on youths’ ages 13 thru 23 years of age and in being a team leader.

● Supervised a secretary and 2 assistants.

● Processed invoices, answered phones, entered data, ordered supplies, supported staff, prepared memorandums, updated various reports; some accounts receivable, resolved inquiries, researched liens, and spreadsheet reports.

● Organized monthly Project Team Meetings provided support to Project Managers, and Project Accounts.

● Maintained a computerized filing system alphabetically and numerically.

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