MARIA ELENA GUTIERREZ
SAN ANTONIO, TX 78228
******@*******.***
SPECIAL SKILLS/EQUIPMENT:
● Microsoft Office (Word/PowerPoint/Excel), Microsoft Outlook (including calendar/task managing), Computer Ease Software
● Microsoft Word; Access; multi-line telephone system; desk calculator; facsimile machine; photocopy machine; binding machine; scanner; billing/time-entry software packages.
● Multi-Tasking, Organizational; Follow Up; Attention to Detail, Accounts Receivable Clerk utilizing my skills in receiving all invoices and verifying for accuracy.
● Inputting the invoices into the computer system Time Rack, ADP, Coats, Efficient 10-key, 55wpm, and customer support, oral and written skills.
● Quick Learner, independent decisions, and self-motivated well developed in interpersonal skills.
EMPLOYMENT HISTORY
TEXAS FIFTH WALL ROOFING
(Nov. 2015-Present)
● Answering phone lines, entering data, filing of all job orders into numerical order, ordering of materials, supporting staff of superintendent, dispatcher and crew of 10.
● Preparing memos, updated various reports, and safety reports.
● Entering of materials regarding, issuing out PO’, making sure invoices are correct, entering onto CE and checking in and checking out materials, inventory of materials every 3 to 6 months.
● Providing timely resolution to customer complaints and timesheets.
● Entering of new clients regarding leaks in bldgs.
ROBERT INGLE INCOME TAX OFFICE
(January 201- Present)
(Seasonal)
●Admin. /Sec. Assistant
● Answered phone lines, ran errands, sorting files, W2’s., 1099, filed created files on excel some accounting, tax information/documentation.
● Bookkeeping for clients.
Returning phone messages accounts receivable and entered data.
● Copying, faxing, scanning, e-filing, and email.
HART STAFFING
Gore Designs (July 2011-Aug. 2011)
Temporary Position
Account Clerk
● Assisted customers, answered inquiries regarding financial transactions, IRS Tax Forms, W2, 1099 and any other request regarding clients account/profiles.
● Updated and maintained accounting and tax information/documentation.
● Maintained a high ethic of trust and confidentiality, also assisted with accounts receivable, three-way matching and entered all data.
SAGE CORP
PROFESSIONAL CDL TECHINICAL SCHOOL
(June 2010 – March 2011)
Administrative Assistant
● Filed all documents alphabetical and numerical order, processed invoices, answered phones, entered data, ordered supplies, supported sales staff, branch manager, staffing managers/recruiting managers.
● Prepared letters; memorandums, various reports and some accounts receivable.
● Processed new hire paperwork, entering I9 verification, handled up to 150 calls per day in a call center environment, provided exceptional customer service to ensure customer retention and satisfaction.
● Processed receipt of checks, cash and credit card charges, general management of accounts payable and invoices.
● Provided timely resolution to customer complaints.
TRI-STATE STAFFING SERVICES
(Dec. 2008-June 2010)
Senior Administrative Assistant
● Answered inquiries to W2’s, 1099, Payroll and tax documents, entered job orders and candidate applications into database.
● Accountable for high call volume assistance to customers handled all inbound and outbound calls.
● Emailed, answered phone lines and provided back-up support when necessary.
● Processed paperwork for invoicing on candidates hired by clients, typed curriculums, proofread
documents, memorandums, timesheets, updated various reports.
● Entered data and some accounts receivable, scanned documents, interview clients.
● Maintained all subcontracts, purchase orders, created change orders and prepared all bid packages.
● Organized monthly Project Team Meetings, provided support to Project Managers and Project
Accountants, maintained all travel arrangements for the Senior Project Manager.
● Verified employment, verified subcontractor insurance/performance and payment bonds.
● Maintained all badges, criminal and drug screening backgrounds.
● Maintained all files, records and entered all archives files into software and ordered supplies.
CITY OF SAN ANTONIO (YOUTH PROGRAM)
(March 2005-March 2008)
Administrative Assistant
● Assisted organizing events, meetings for all youth enrolled to program.
● Created files for all youths’.
● Maintained confidentiality regarding any and all youth.
● Assisted intakes on youths’ ages 13 thru 23 years of age and in being a team leader.
● Supervised a secretary and 2 assistants.
● Processed invoices, answered phones, entered data, ordered supplies, supported staff, prepared memorandums, updated various reports; some accounts receivable, resolved inquiries, researched liens, and spreadsheet reports.
● Organized monthly Project Team Meetings provided support to Project Managers, and Project Accounts.
● Maintained a computerized filing system alphabetically and numerically.