Customer Service Social Media

DAVID ADAM HURST

+1-212-***-**** Seattle, WA **********@*****.***

Non Profit Development Account Director or Business Development Specializing in client engagement and business development Expertise: New Business Development S trategic Planning On site Activations A ccount Management and Retention Customer Relationship Management C ontract Negotiation Community Engagement EXPERIENCE HIGHLIGHTS and ACCOMPLISHMENTS

Three Dollar Bill Cinema D irector of Development, Seattle WA February 2016 Present

● Moved event only sponsorships to annual recognition program to attract bigger sponsors and provide more value

● Developed valuable on site activation opportunities for sponsors and earned their trust by providing unparalleled customer service at each stage

● Simplified membership program to provide greater value

● Took ownership of social media and marketing to maximize goals for membership and program attendance

● Put the focus back on our audience and implemented new digital marketing campaign for newly rebranded fall festival TWIST focused on attracting new audiences and providing unique experiences for festival goers

● Refocused the organization’s goals to do fewer events, but with much higher standards Tampa Museum of Art D evelopment Officer Corporate and Foundation Relations June 2015 February 2016

● Earned the trust of sponsors and secured $390,000+ in the last six months of 2015

● Led an internal working group with development and education to identify ways to minimize educational costs and maximize people served while collecting data on participants to utilize in further enhancements and grants

● Recognized the need for corporate partners to be recognized more broadly and after researching similar institutions, implemented an annual recognition program

● Negotiated partnerships with Visit Tampa Bay and Greater Tampa Chamber of Commerce to get connected to the right people to learn the area’s businesses and dive deep into the local economy

● Took leadership of a small steering committee formed from 11 cultural institutions in Downtown Tampa to create a coordinated evening of monthly activities, now known as Fourth Friday, and secured Presenting Sponsor

Advocates for World Health D irector of Development, Tampa, FL N ovember 2013 April 2015

● Grew hospital partnerships from 40 to 55 and our manufacturing partnerships from 1 to 4 by engaging their interest in our program and providing exceptional client relationship management

● Expanded a grant from FL Blue Foundation from $18,500 to $40,000 by implementing a program to provide medical products to clinics around Florida

● Raised in kind product donations from $1.45m to $4.7m from 2013 to 2015 American Cancer Society (contract) New Team Recruiter, Tampa, FL June 2013 November 2013

● Identified 47 new teams for Making Strides Against Breast Cancer Walk

● Teams raised over $30,000 and comprised of only first year participants

● Provided recognition and fundraising training for 47 teams Independent Consultant D evelopment and Event Management, Los Angeles, CA January 2010 June 2015 Southeastern Europe Film Festival 2011 2012

● Managed setup, day to day operations, volunteers and cleanup of the Festival in multiple locations with 1,500 patrons over four days

● Achieved a 20% increase in ticket sales, by utilizing social media and maintaining the previous year’s operating budget

● Created a membership program in addition to regular ticket sales to increase participation in other events Healing Hands of Joy (Nationwide) Development Consultant 2010 2011

● Designed fundraising events for a growing non profit averaging a 3 9% cost of fundraising

● Utilizing social media and leveraging daily discount giant Gilt City produced a Mother’s Day Card campaign that reached people in cities across the US exceeding set goals in less than two weeks Federal Reserve Bank of New York D eputy Program Coordinator, New York, NY A pril 2007 January 2010 Community Bank Boards of Directors Forums (off site)

● Designed and facilitated meetings with community bank CEOs for updates on economic conditions

● Managed $50,000 budget for F&B, invitations, venue and AV Educational Programs for High School Teachers and College Professors (on site)

● Engaged local high schools and universities to inform them about the program and solicit feedback

● Developed an online invitation and procured e mail lists for teachers from the NYC Department of Education

streamlining the process from 2,500 flyers mailed to a digital campaign COMMUNITY LEADERSHIP

Master Chorale of Tampa Bay

Board of Trustees

Federal Reserve Bank of New York

LGBTA Resource Group Founder and President

● Led review of internal Bank policies and engaged leadership to implement changes to improve policies for LGBT employees

● Spearheaded LGBT recruiting efforts and led the organization’s presence in industry best practice conferences and meetings

Human Rights Campaign N ew York, NY and Los Angeles, CA Diversity Co Chair

● Led local Ya Es Hora efforts, a campaign to assist Spanish speaking legal residents apply for citizenship. Bringing 15 volunteers to numerous events around New York City

● Engaged Middle Church and the Transgender community to host a workshop on Transgender issues and promoted it within NYC

Silent Auction Co Chair

● Managed a team of six to procure $125k + in goods and services for annual auction

● Achieved a .05% cost of fundraising for $75k raised in one night

● Provided superior customer service to patrons and donors of the auction before, during and after the event EDUCATION

New York University, New York, NY U.C. Berkeley, Haas School of Business Classes Bachelor of Arts, Public Administration Marketing Accounting Organizational Development

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