Project Manager Customer Service
Resume:
Robert Gilder
Olive Branch, MS 38654
home: 662-***-**** email: *********@***.*** cell: 901-***-****
Licenses and Certifications: OSHA 30, CPR and Defibrillator certifications, Licensed Residential and Commercial General Contractor, Licensed Residential and Commercial Insurance Adjuster.
Career Highlights
2011-2012 State Auto Nashville, TN
Property Adjuster
Responsible for all facets of claim resolution, both commercial and residential
Provided customer service to clients while handling claims
Documented losses
Created estimates
2010 - Present Direct TV Memphis Metro Area
Installer
Installation of Satellite TV systems - Residential. Partime/Weekends for
Manager of the Memphis area (He previous worked for me at Kemmons Wilson)
2011-2011 Demo Plus, Inc. (Temporary/Contract) Memphis, TN
Project Manager - Safety Director
Attend biweekly project meetings with the general contractor and owner representatives
Responsible for scheduling and safety compliance
Supervised staff
2010-2011 Standard Maintenance Company (Temporary/Contract) Memphis, TN
Safety Director and Maintenance Lead onsite at Kellogg s and Nucor Yamato Steel
Project management and Safety responsibilities for site work at Kellogg's Corp. and at Nucor Yamato Steel (Blytheville, AR) semi-annual shut down work.
Responsible for preventative and scheduled maintenance on equipment for steel manufacturing equipment at Nucor Yamato Steel
Handled equipment safety inspections for Kellogg s and Nucor Yamato Steel
Supervised crew of 30 at Nucor Yamato Steel
Accountable for monthly safety and operations inspections on all equipment for Standard Maintenance Company
2010 Norfolk Corporation (Seasonal Position) Walls, MS
Lead Ginner and Equipment Maintenance
Responsible for all facets of keeping the Cotton Gin running from 7 pm to 8 am
seven days a week.
Supervised machine operations involved in production process
Managed 18 employees
Set, maintained,serviced and repaired all equipment. Low Voltage - High Voltage
Performed PLC troubleshooting functions
2002-2010 Independent Catastrophe Adjuster Olive Branch, MS
Owner
Adjusted insurance claims as a result of catastrophes (hurricanes, earthquakes, tornados, etc)
Completed in excess of 1200 catastrophe claims over 7 years in Mississippi, Florida, Louisiana, Alabama, Arkansas, Texas and Tennessee. 15% of the claims were commercial and 85% were residential
Contracted claims for Assurant, Voyager, American Reliable, State Farm, Allstate, American General, Poe Financial, American Family, Louisiana Citizens, Texas Wind, Florida Peninsula, Gulf Stream and Florida Citizens
Certified with State Farm, USAA, and Liberty Mutual
Acquired Earthquake certification from Vale National and Composition Roof Assessment certification from Haag Engineering
Worked approximately 200 daily claims
2006-2008 Kemmons Wilson, Inc. Olive Branch, MS
Construction Projects Manager
Handled site development and construction of commercial and residential condominium sites in 2 states with total units of 486
Responsibility for each project was in excess of $30 million
Managed a team of 9 including Site Superintendents, Punch Managers, Finish Specialists, Warranty Coordinator and Quality Control Supervisor
Accountable for daily operations including but not limited to: submittals, code compliance, variances, site development, construction of buildings, subcontractors and vendors
1999-2006 Builders Construction Services Olive Branch, MS
Owner
Construction of custom homes in the Mid-South area.
Built custom homes from start to completion in the range of 3,000sf - 7,000sf
Experienced in pre-wire & completion of security systems, sound/video, CCTV, Cat 5 for integrated systems - Basic Networking. Both Residential and Commercial.
Performed commercial and retail division that performed contract work for property management firms
Handled retail build-outs, rehab of warehouse spaces and commercial spaces as well as new construction for commercial accounts
1995-1999 Miller & Associates/Spencer Tile Company Memphis, TN
Partner/Project Manager
Responsible for all facets of daily construction on 4,000sf 5,000sf homes
Managed multimillion dollar commercial flooring contracts for malls, casinos, hotels and manufacturing facilities all over the southeastern U.S.
Accountable for job completion, meeting regularly with owners and general contractors to ensure deadlines and budgets were upheld
1990-1995 Omni Construction Memphis, TN
Project Manager
Responsible for all facets of daily construction for approximately 70 homes per year
Promoted to Estimator/Buyer in 1993 and continued Project Manager role as well
Accountable for procurement on approximately 200 homes per year
Company dissolved in 1995 and I was responsible for transitioning and assisting David Haley in completion of 7 homes that were under construction in Haley Plantation
Education
1981-1986 University of Mississippi Oxford, MS
Majored in Mechanical Engineering with minor in Construction Management
References
Nancy Theisen State Auto 615-***-**** ext 6173
Joe Herriman - Demo Plus 901-***-****
John Garland - Pilot Catastrophe Services 806-***-**** *********@***.***
Donnie Rutherford Brush Country Claims 901-***-**** **************@***.***
Cory Hale - Green & Safe(SMC) 901-***-****
Kevin Sledge - Norfolk Corp 901-***-****
Bill Tackett Southwest Adjusters 901-***-****
Contact this candidate