Customer Service
Resume:
Hairini Binti Haron
Taman Pelangi
Dear: Sir /Madam
SUBJECT: RESERVATIONS AGENT
Refer to the above subject; I am interested to be considered for this position in applying for this position. I had
been working in hotel industry for 11 years. Currently Im working as a HR & Admin Officer in Johor Bahru.
I strongly believed that my personal qualities of hard work, perseverance, initiative, flexibility, and passions
for excellence and as committed team players will prove invaluable to your esteemed organization.
I am self motivated, active and mobile. Im sure that I will be able to contribute and be an asset to your
organization.
Enclosed is a copy of my detailed personal resume for your kind consideration and perusal. I am looking
forward for a favorable reply and my contact number 012 -7423131. Hoping to be given the opportunity to
prove my worth in your company.
Thank you.
Yours faithfully,
HAIRINI BINTI HARON
CURRICULAR VITAE
PERSONAL DETAILS
Name : Hairini Binti Haron
Date of Birth : 30 December 1981
Age : 34 years old
Address : 25 Jalan Jerau 2 Taman Pelangi
80400 Johor Bahru
Telephone Number : 012-******* (h/p)
: 07-3337873 (house)
Nationality : Malaysian
Race : Malay
Gender : Female
Weight : 58 kg
Height : 161 cm
Health : Excellent
Marital status : Single
E-mail Address : *********@*****.***
EDUCATION
1994-1998 : Sekolah Menengah Kebangsaan I.J Convent
Johor Bahru
ACTIVITIES & HOBBIES
Swimming & Listening Music
SPECIAL SKILLS
Ms Office (Words, Excel, Power Point, Typing)
PREVIOUS EXPERIENCE
1. REDAH JAYA SDN BHD
Account Clerk
6 Month (2002)
Responsibility/Work Task
Key in Data
Filing documents
Typing Quotations
2. HOTEL RASA SAYANG JOHOR BAHRU
Personal Assistant
16 August 2002 until 10 March 2006
Responsibility/Work Task
Assisting Hotel Manager and Resident Manager in organizing Minutes of Meeting
Handling Admin Work, Assisting Sales Department & Guest Inquiry
Covering Reception Counter
3. MUTIARA HOTEL JOHOR BAHRU
Guest Service Officer
13 March 2006 until 25 March 2008
Responsibility/Work Task
Handling VIPS and Guest Inquiry or problem arise
Assisting Duty Manager in operation example at Reservation Department,
Business Centre and Reception Counter
Assisting Food and Beverages staff in serving at the Lounge.
4. HYATT HOTEL JOHOR BAHRU
Guest Service Officer
1 November 2008 until 31 December 2008(2 months contract)
Responsibility/Work Task
Handling Reception Counter, Business Centre
5. THE ZON REGENCY HOTEL BY THE SEA
Reservation / Guest Service Executive
2 January 2009- 31 May 2013
Responsibility/Work Task
Handling reservation department such as incoming calls for room reservation, e-mail, on line
booking, incoming fax,
Handling group booking for Corporate, Government, Travel Agent Booking & Room
packages
6. JOBPOINT CORPORATION
HR & Admin Officer
03 June 2013- Present
Responsibility/Work Task
Updated all the security profile (Local & Nepalese)
Liaise with government sector for guards purpose
Handling Admin Job
Conducting Interview
Secretarial works & HR working task
Attending client for any enquiry
Petty Cash
Notice Leaving: 2 Months
Reason of leaving: New Prospect
REFERENCE
1. Madam Lynette Madam Jasmine Ong
Guest Service Manager HR & Admin Executive
The Zon Regency Hotel B y The Sea Jobpoint Corporation
88 Jalan Ibrahim Sultan No. 14 Jalan Impian Emas 5/5
Stulang Laut P.O Box 161 81300 Johor
80720 Johor Bahru 013-******* / 07-5548872
07-2219999
Contact this candidate