Anna **** Metropolitan O. Cochran Way; Knoxville, TN 37921
***********@*******.***
SUMMARY OF QUALIFICATIONS:
Excellent skills in communication, organization, problem solving, follow-up, and time management
Possess self-motivation, adaptability, integrity, responsibility, strong work ethic, self-confidence, dependability, and positive attitude.
Knowledgeable of every step of the manufacturing process from project conception to accounts receivable & payable.
Active participant of quality first principles, team work, cost reductions, process improvement, employee empowerment, and safety in the work place by following OSHA regulations & standards.
Versed in the rigorousness of project management to maintain fast pace construction schedules with coordination to engineers, architects, customers, local government agencies, general contractors, and job supervisors.
Excel in exceeding customer demands and satisfaction
Experience with Visual and AS400 operating systems, Symbols scanning system, Barco manufacturing system, MAS 200 Accounting System, MS Office, various Dashboards, and SharePoint WORK EXPERIENCE:
Feb 2012-June 2016 Hilton Displays Inc. Knoxville, Tennessee Senior Project Manager
Manage exterior signage projects and service orders for Wal-Mart/Sam’s Club/Wal- Mart Neighborhood Market stores that are new builds, takeovers, hiring centers, or remodels.
Prepare yearly project bids cost calculations through the customer dashboard.
Coordinate projects through customer project managers, civil engineers, architectural firms, general contractors, and installation crews to meet expected installation schedule dates.
Apply for business licenses, sign permits, code research, and inspections in appropriate jurisdictions throughout the country.
Negotiate and contract with sub-contractors for projects--surveys, installation, and pulling of permits.
Oversee in-house and sub-contracted sign cabinet/face manufacturing as required through all the various pre-manufacturing, manufacturing, and post manufacturing departments.
Ensure all new signs that require footers meet engineering safety standards for wind load/shear based upon type hole to be dug, use of re-bar mats, concrete needs, and dig tickets-one calls/pups.
Negotiate and contract special skill and equipment needs like hydro cranes, engineers, electricians, roofers, slurry drilling, and masons.
Interpret jobsite surveys to determine type anchor systems required based upon wall/fascia construction plus any issues that must be addressed like de-energizing power lines or landscape problems.
Problem solve any issue that arises through project inception to completion.
Assist the accounting department in any reconciliation needs to vendors or the customer.
Maintained attractive profit margins.
Manage other special projects as needed by company demand. 2007-2012 Century Plastics Inc. Simpsonville, South Carolina Lead Accounts Manager
Managed 30 customer accounts ranging from small to multimillion dollar accounts
Coordinated with every department involved directly or indirectly to the manufacturing process.
Traveled to customers to discuss business demands, quality concerns, and various topics as needed to strengthen the business relationship
Assisted the CEO, CFO, Plant Manager, Special Projects Manager, Quality Manager, Purchasing Manager, and Production Manager with account need and demands.
Administrator of contracts, processed daily invoices, bills of lading, maintained master files, data entry of new orders and part numbers, performed functions of accounts receivable and payable, coordinated return authorizations, in charge of the computer server back-up tapes, maintained inventory control, and scheduled truck lines.
1997-2007 La France Industries-MVM La France, South Carolina Customer Service Representative & Production Scheduler; Shipping, Billing, & Cycle Count Clerk
Responsible for 25 transportation industry customers and 29 looms for production scheduling.
Maintained all required ISO 9001 documentation standards.
Reviewed the daily back order, calculated the required component needs for production, and communicated with customers daily about their orders,
Created all system documents needed to manufacture, finish, and ship orders.
Managed daily shipping logs, truck call-in, daily shipping documents, pro-number data entry, return authorization log, filing, and verified FED-EX, UPS, and other freight charges.
Performed monthly cycle counts and reconciled inventory discrepancies. EDUCATION:
2003-2005 Clemson University Clemson, South Carolina Textile Management Major Senior Status
2001-2003 Tri-Industrial County Engineering Technical Technologies/College Textile Management Major Pendleton, Associates Degree South Carolina
Completed level 1 Quality Certification
Completed Industrial Management Certification
AWARDS & HONORS:
President of Alpha Zeta Beta Honor Society; a Chapter of Phi Theta Kappa
Member of the SC Academic Team
Graduated with High Honors
Most Outstanding Textile Management Senior Award RELOCATION:
Acceptable