Post Job Free
Sign in

Manager Customer Service

Location:
North Las Vegas, NV
Posted:
August 16, 2016

Contact this candidate

Resume:

Jayme Weber

**** ******** *****, ***** *** Vegas, NV 89032 702-***-****

**********@*******.***

Objective To obtain a career that has diversity in day to day functions and allows me to use my knowledge of all aspects of the industry.

Experience Operations Manager

Best Capital Funding, Las Vegas, NV

September 2015 –Current

Submission compliance review, initial disclosures, TRID disclosure redisclosure, CD disclosure

Appraisal ordering, SS89 order, Tax transcripts, fraud reports and clearing alerts, condition review and submission for underwriting, run AUS, order credit and refresh, pre doc QC Draw loan docs, review settlement statements, check in closing docs, issue and sign off funding conditions, assist underwriting in any condition sign off needed, insuring, shipping, post closing with investors, purchase advise balancing, warehouse balancing, ordering wires.

DE and Conventional underwriting; sign offs; appraisals. Pipeline management; sales; new broker welcome process; assist in condition clearing/exceptions with investors and internally. Compliance/Office Manager

New Heights Lending LLC, Las Vegas, NV

March 2014 – Current

HR/Admin/Payroll, compliance with system, new hires, newly opened and closed loan compliance review.

Underwriting, QC, doc, funding and post closing for conventional loans completed in house (retail)

Assist in disclosures, compliance and help loan officers when needed for brokered out loans for all FHA, VA and Conventional loans on a wholesale level. Closer II

Cardinal Financial, Las Vegas, NV

January 2015 – September 2015

Draw loan docs and check for complete compliance of loan release to sign and fund, review HUD1 and compliance for match vs most recent GFE, verify if HUD1 tolerance is violated and if cost to cure is required.

Redisclosures for RESPA with valid change of circumstances provided to valid parties involved, Customer service calls with any incoming calls for all clients involved in transaction

Pre-work loan for closers to verify figures are correctly input for automation systems for doc magic and encompass.

Post closing conditions with investors and insuring if needed. Attorney request documents for TX transactions

Insuring FHA and VA loans

Assist multiple departments from initial processing intake to post closing with all compliance factors and system processing.

Jayme Weber

3437 Mazzocco Court, N Las Vegas, NV 89032 702-***-**** **********@*******.*** Help implement process and procedures to expedite and streamline and eliminate errors with paperless and all RESPA requirements for all states. Diligence Review

Jayme Weber LLC, Las Vegas, NV

January 2015 – Current

Post closing review/audits monthly

TRID/RESPA2010 review and training offered

Pre doc review and closing document review

Real Estate Salesperson

Vegas One Realty, Las Vegas, NV

April 2014 – Current

List/Sell homes

Help buyers locate a licensed loan officer to get pre approved for a loan and walk through process of purchasing and selling homes for clients with all required documentation in compliance with NV RED requirements UHS Contract Review

UHS, Las Vegas, NV

January 2015 – April 2015

Audit the auditor project

Post closing audit review

MSR Reviews

Closing Manager

Venta Financial Group, Las Vegas, NV

December 2007 – September 2013

Implement new procedures to expedite process and eliminate errors with paperless and all RESPA requirements of all states performing business Managed team from pre doc QC to post closing of wholesale and retail staff Knowledge of multiple programs VA, FHA, Conventional and USDA with all integration of doc magic and origination software

Investor requirements for purchase of a loan with minimal to no conditions RESPA compliance for all states of business on both TPO and retail requirements Conventional underwriting and sign offs

VA IRRRL underwriting and sign offs

Assistant to underwriters with sign offs and whatever needed when requested help Government insuring of loans and VAFF and MIP payments Appraisal ordering

Tax transcripts and SS89 order verification, fraud reports and clearing alerts Jayme Weber

3437 Mazzocco Court, N Las Vegas, NV 89032 702-***-**** **********@*******.*** Implementing new and current employee training procedures for programs being used for loan process



Contact this candidate