***********@**************.*** ● 602-***-**** ● 4938 E. Apache Rain Rd., Cave Creek, AZ 85331
Michael D. Rich
Business and IS/IT Experience Summary
Senior project management with 20+ years experience of increasing responsibility in project and program management, software application development, middleware integration/development including IS / IT management, and training
oIS / IT 20+ years, Government 12+ years, Medical 10+ years, Military 7+ years of Project Management
oScope, Time, Cost, Quality, Human Resources, Communications, Risk, Procurement, PMBOK, SDLC, Waterfall and Agile
oMS Project, Word, Excel, PowerPoint, Visio, Outlook, Adobe Acrobat, SQL/ODBC, HTML, XML, Photoshop, video & audio editing
oUser training strategy, conversion planning, system testing, system implementation, maintenance and enhancements
oHardware/software evaluation, alternative evaluation studies, communication with customers to build trust and confidence
Professional Experience 1991 – Current
Media Computing, Inc., Cave Creek, AZ
Director PMO / Senior Project Manager
IS / IT and Project Management consulting company, custom software application development, hardware automation through software applications, training, and TV/web information/graphics presentation automation. Consulting includes:
FEMA Subject Matter Expert (SME) Search and Rescue June – November 2013
oFEMA National Integration Center Resource Typing and Supplemental Job Aid to Resource Typing format design and creation
Air Search and Reconnaissance, Wilderness Search and Rescue Team, and Radio Direction Finding Team
Air Search and Rescue pilot 2003 - Current
UAV Predator/Reaper Close Air Support Tactics Instructor for US & Coalition Armed Forces 2009 - Current
oSr. Project Manager custom air and ground based systems including design, installation, testing, and training
oIntelligence, Surveillance and Reconnaissance (ISR) Systems SME (Subject Matter Expert)
o400+ sorties Green Flag, Emerald Warrior, Cactus Starfighter, etc.
oSecret Clearance - April 2011
Automated SQL / ODBC Database Updates Sr. Project Manager 2007 - 2008
oDownload web pages, FTP site files, and/or local files in HTML including tables, XML, and text
oExtracts desired data per user defined configuration and updates the SQL database with the latest data
oEnable any SQL / ODBC system that needs the most up to date data contained in non-SQL files to be made available without the requirement of designing and developing custom data source interface software applications
Information Digitizing System (IDS) Health Records Management System Sr. Project Manager 2005 – 2014
oPlanning, design & project execution to eliminate health records off-site storage, increase patient data retrieval speed while meeting HIPAA compliance via turnkey document archiving system
oEasily and cost-effectively digitally stores paper records into searchable electronic documents
oSoftware completely automates scanner functions and automatically determines document storage and retrieval locations
oEnsures portability to any Electronic Medical Records (EMR) product developed current or future using the PDF standard
NewSport Application Development and Prototyping $1 million contract, 90 people, 26 teams 1995 – 1997
oSr. Project Manager Point – multi-point remote control of hardware via encoding location IDs with associated commands into the satellite’s signal. Decoding hardware/software located in US Eastern and Central time zones
oEnvisioned, designed, and fabricated hardware decoder automated bypass system prototype. Conducted all phases of manufacturing vendor management, including circuit board layout, signal interfacing, production timing and delivery coordination. Sample end product hardware available for inspection.
oAchieved project requirements of greatly enhancing cable headend capabilities without any human intervention at remote sites thereby eliminating the need for full time headend personnel
United States Senate Totally Redundant Robotic System Control $750,000 contract, 50 people, 6 teams 1994 – 2008
oSr. Project Manager application development one-year automation software system project for daily US Senate floor sessions
Command redundant robots to load/unload videocassette tapes and automate the recording of US Senate sessions
Tapes created for the Library of Congress and the National Archives
oSystem capable of operating for 36 hours unattended which reduced staffing by 10% while system in use for 14 years
Amtrak Embedded Locomotive Speed Limiting System $150,000 contract, 70 people, 5 teams 1992 – 1993
oSr. Project Consultant – Project in imminent danger of failing because embedded system would not allow locomotive to go at a speed above zero mph
oEstablished and implemented troubleshooting procedures, which solved the problem and got the client “back on track”
oProject completed on time and within $4.7 million budget
Automated News Gathering Information System (ANGIS) System Sr. Project Manager 1991 – 2015
oANGIS provides powerful, automatic, near real-time data updates of displays and web pages in seconds through automated data retrieval from news feeds, FTP sites, and to-and-from websites and databases
oAutomated Output to the Web ANGIS Sub-System
Any information contained in the ANGIS database may be automatically formatted into web pages, based on client-designed templates, and automatically uploaded to the website as new data arrives
At the client’s discretion, the system will automatically generate navigation pages with the latest links to the latest data Navigation pages automatically grow as additional web pages are generated
Automatically produces web pages much faster than humanly possible and eliminates human error
oAutomated Input from the Web ANGIS Sub-System
Remote users with internet and/or intranet access may manually input information into the system
Web-based input forms are automatically generated based on client-designed templates, using automatically generated navigation pages with links to the web-based input forms
Automatically produces web pages much faster than humanly possible and eliminates human error
Information received via the web-based forms is immediately available for output and/or display, including output to SQL and/or ODBC-compliant databases
oAutomated Data Feed Ingestion ANGIS Sub-System
Automatically extracts information from data feeds at rates 100s of times faster than humanly possible and eliminates human error
Interfaces include ANPA, Associated Press, CA Secretary of State, Canadian Press, Chicago Closing, Seattle School Closings, SportsTicker, Reuters, Voter News Service, etc.
oSpreadsheet interface enables automated database records generation via user-defined templates
oUser defined if-then-else logic may be incorporated in database records to check input validity and/or adjust graphical output “look and feel” and/or trigger user defined events
oSystem functionality includes elections, sports, weather, school and road closings, financial data updates, automated creation of web pages with the latest information, and continuous data crawls
oANGIS delivers increased data throughput, eliminates human input errors, and reduces staffing
oPerformed over 100 system deployments with user training on associated software and/or hardware
Implemented organizational process assets acquired over the years to facilitate installation and training
Identify client key stakeholders and conduct interviews to define how system is to be customized to meet client’s requirements
*This is done through rolling wave planning enabling one team member to execute work packages on a previous subsystem, while another team member develops next set of work packages based on ongoing client interviews
*As the client learns more about the capabilities of the system, their requirements change to take full advantage of the system’s functionality
oSee ANGIS enterprise version discussed below in CBS Network News
CBS Network News Graphics Presentation Automation System 1992 – 1998
$2.75million contract within $90 million project budget, 300+ people, 9 teams
oSr. Project Manager using Enterprise version of ANGIS and Implementing SDLC and Agile to greatly mitigate risk and readily adapt to changes in requirements. This provides the means to integrate third party software and hardware as it becomes available which results in rapid, continuous delivery and acceptance of fully tested software (sometimes as often as twice a week) and a very happy client.
oVendor management including COTS (commercial off-the-shelf) or RFP generation – as required to facilitate third party software/hardware evaluation and integration and prototype development of proprietary, programmable keyboard
oCross-department/discipline integration with integrated project team including bi-lingual simulcast
oSpreadsheet interface enables automated database records generation via user-defined templates
oSystem operations include: 30+ general and primary and elections, voter exit polling input and output, OJ Simpson trial, and State of the Union productions
oAchieved 210 times increase in efficiency through response time compression from 7 minutes on mainframes to less than 2 seconds through the use of distributed processing on 150+ PCs
Project management certifications and additional credentials
oPMP (Project Management Professional) - PMI (Project Management Institute) – April 2009
oState of Arizona Project Management Certification – GITA (State of Arizona Government Information Technology Agency)
oGeneral RadioTelephone Operator License – FCC (Federal Communications Communication)
oHelicopter and Instrument Current Fixed Wing Airplane Pilot – FAA (Federal Aviation Administration)
oBS, Communications with Electrical Engendering minor and post-graduate work in computer science and business – ASU