Customer Service Accounts Payable

RHONDA M. CARL

Lakeville, MN ***** • tel 612-***-**** • *.******@*****.***

Highly motivated

Realistic/Honest

Positive attitude

Friendly

People oriented: Customer service skills

Willingness to learn new tasks

Detail oriented

Tolerant/Respectful

Cooperative

Team player

Flexible/Adaptable

Independent

Employment Experience

18 years Intellectual Property Paralegal - supporting In-House Attorneys

18 years of Administrative Assistance to the professional staff. VP and Director

8 years Accounts Payable

Seagate Technology March 1978 to June 2016

Intellectual Property Paralegal

Patent Administrator

Responsible for docketing, experienced in CPI and Foundation IP. USPTO sweep and manually.

Managed patent portfolio of more than 800 U.S. and international patents.

Managed 12 Patent Review Boards-scheduled attended, processed meeting notes and updated the docket for the invention disclosures reviewed.

Trained employees on patents, patent process and invention disclosures.

Prepared and assisted with filing patent applications; Office Action responses; Information Disclosure Statement submissions; etc., as requested. Executed by electronic filing of correspondence with the USPTO.

Reviewed Office Actions - and other PTO communications - and prepared preliminary shell response drafts as requested.

Monitored docket for any due dates, and past due dates.

Obtained copies of patents and articles for IDS submission.

Responsible for managing the foreign patent portfolio, which included electronic PCT filings with WIPO, national stage filings, liaison between outside foreign counsel and in-house attorneys.

Worked independently as well as supporting coworkers in a team-oriented environment.

Worked closely with the company’s attorneys, outside customers/venders, colleagues and engineering group.

Prioritized workload with attention to detail.

In charge of archiving and retrieval of legal files as well as managing database.

Created step by step procedure manuals for docketing in CPI and Foundation IP, and manufacture assembly lines.

Responsible for the Inventor Monetary Award Program.

Processed Non Disclosure Agreements

Administrative Assistant

Answered, phone calls

Directed clients

General clerical duties including photocopying, fax and mailing

Maintained electronic and hard copy filing system

Retrieved documents from archive system

Handled requests for information and data

Resolved administrative problems and inquiries

Prepared and modify documents including correspondence, reports, drafts, memos and emails

Scheduled and coordinate meetings, appointments and travel

Completed expense reports

Distributed incoming correspondence

Maintained office supply inventories

Coordinated maintenance of office equipment

Coordinated and maintain business calendar

Coordinated department activities as needed

Accounts Payable

Handled all Accounts Payable activity

Processed all the vendors invoices to ensure timely payment

Software Experience

Experience with MS Office suite, including Word, Excel, and PowerPoint, create and utilize basic formulas in Excel, and create PowerPoint documents. Experience with PDF

CPI and Foundation IP

Education - Carlson School of Management Courses:

Listening and Speaking Skills

Telephone and Voice Mail Etiquette

Handling People with tact and Diplomacy

The Administrative Professional

Grammar for Business Use

Understanding Business Basics

How to Work With Difficult People

Attended several All-Hands meetings

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