Customer Service Administrative Assistant

Susan Rousch

****-*** ****** *.*. Calgary, AB T*B 0H7 403-***-**** ***********@*****.***

Summary

Top-notch Receptionist/Administrative Assistant with over 10 years’ experience of various administrative and front desk experience. Excellent communication skills and customer service.

Highlights

Multi-line phone system

Document Management

Administrative support

Mail and Package Delivery

Vendor Coordination

MS Office

Prioritization and Multi-tasking

Great communication skills

Excellent customer service skills

Scheduling/Travel arrangements

Experience

06/2015 to 07/2015 Practicum Student

Alberta Human Services – Calgary, AB

Filing

Greeting Clients and direct clients to suitable employee

Receive, Sort and Distribute Mail

Assemble interview packages

Photocopying

Enter and update archive files into computer system

07/2011 to 01/2013 Receptionist/Accounts Payable

AGF Alberta Rebar – Calgary, AB

Manage reception area, including greeting visitor’s, VIPs and interview candidates

Coordinate inventory order and office supplies

Provide administrative support

Receive, sort and distribute mail and faxes

Maintain and update customer and vendor files

Ensured input and timely payment of all vendor invoices

Set up and maintain vendor data base

Responsible for weekly cheque run and bank deposit

02/2008 to 05/2011 Administrative Assistant

Tronsgard Excavating – Calgary, AB

Responsible for all accounts payable and accounts receivable process

Ensured timely payment of all vendor accounts

Booked travel arrangements for other director

Screening applicants for employment

Payroll & G.S.T reports

Interaction with vendors, customers

Maintaining and update COR Health and Safety Program

Dealt with employees schedules and needs

Education

2014 to 2015 Oil and Gas Administration Diploma

CDI College – Calgary, AB

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