Management Project

Michael T Audley Jr.

***** ****** ***** *******, ** 32837 407-***-**** *******@*********.*** Page 1

Profile

Highly motivated and seasoned Inf ormation Technolof y prof essional with proven Development, Engineering, and Project Management experience that appreciates challenges, steep learning curves, and high-pressure deadlines. Outstanding ability to analyze, develops, and implement technology solutions. Reliable team player with ef f ective troubleshooting and debugging experience. Skills Summary

E/M-Commerce Budget Management Process Improvement

Cloud/Virtualization Technologies Product & Project Management Infrastructure Engineering

PCI/SOX Python/Java/Js/SQL Web/Mobile Development

Desktop Management Data Transfer Services Infrastructure Management

Collaboration Tools Vendor Management Training & Development Employment History

CHICO’S FAS, INC – Fort Myer, FL; September 2013 - Present Manager, Application Development

Ability to Maintain focus, thrive, and prioritize in a fast paced high stressed environment delivering accurate on time goal completion

Provide technical and strategic leadership to a team of Project Managers, Java Developers, UI Developers, Systems Engineers, and Database Administrators

Direct, manage, and deliver projects ensuring high quality applications and features for the multiple brand ecommerce sites, call center systems, store systems, and multiple applications across Chico’s FAS, Inc

Manage the install, maintenance, and upgrade of critical systems such as desktop support, network, and storage, virtual desktops, and data transfer services

Responsible for the monitoring and performance of the Digital Commerce internal and cloud-based system

Responsible for the creation of and accountability of the process in which all development is managed throughout Chico’s FAS, Inc. This includes all aspects of the lifecycle management of both projects and sustainment using tools like Jira, Crucible/Fisheye, Bamboo, and Daptiv

Created, documented, trained and handed off the Chico’s automated build systems that removed the manual work from performing a build and deploying code to a system in which developers & QA can build, deploy, and track changes into their respective. This same code was later used to build out the Chico’s automated deploy

Responsible for the deployment, support efforts, and on going growth of the internally developed transactional applications hosted both internally and in a cloud-based infrastructure

Ability to manage multiple large projects at once driving to successful completion in a deadline driven environment

Responsible for the security of security of corporate data

Provide leadership and be accountable for the Change, Knowledge, Problem Management, Scheduling, Analytics, and CMDB processes across both Digital Commerce, Infrastructure, and Audit

Responsible for assisting in the overall architectural design of the Chico’s FAS E-Commerce infrastructure at all levels from Development and QA to Production and Disaster Recovery

Assess, identify, and evaluate fundamental issues, providing strategy and direction for major functional and technical areas

Responsible for developing strong relationships with internal and external partners.

Developed, trained, and deployed manual and automated support procedures to resolve system problems and business client needs

Provide strategic leadership and direction on Chico’s FAS product strategy and roadmap

Drive key solutions across Development/Engineering, Marketing, Finance, and Contracting

Ability to communicate complex technical tasks to a non-technical audience Michael T Audley Jr.

14308 Verano Drive Orlando, FL 32837 407-***-**** *******@*********.*** Page 2

Responsible for keeping the Senior Management team informed of progress, risk, and new opportunities

Liaison with Finance and Management to monitor monthly financial performance against planned budget

Assist in the development and implementation of company-wide go-to-market plans, working with all departments to execute, maintain, and upgrade

Organize and execute cross-functional process reviews to drive seamless end to end process

Responsible for working with Marketing, Social Media, and multiple Product Owners in identifying the need for, researching, recommending investments in, defining requirements for, and managing the delivery of new capabilities and processes of product

Coordinates software system installs, maintenance, upgrades and monitoring to ensure equipment is functioning to specification

SEAWORLD PARKS & ENTERTAINMENT – Orlando, FL; November 2012 – September 2013 L2 IT Business Analyst

Drive key solutions across Development/Engineering, Marketing, Finance, and Contracting

Responsible the lifecycle management of 11 park websites, internal network systems, and third party ticketing system

Responsible for the development and maintenance of the company used source control and content management system

Liaison with Finance and Management to monitor monthly financial performance against planned budget

Assist in the development and implementation of company-wide go-to-market plans, working with all departments to execute, maintain, and upgrade

Organize and execute cross-functional process reviews to drive seamless end to end order creation process

Responsible for identifying the need for, researching, recommending investments in, defining requirements for, and managing the delivery of new E-Commerce and ticketing system capabilities and processes for electronic distribution of product via the Internet

Coordinates software system installers, maintenance, upgrades, and monitoring of internal and cloud-based platforms to ensure equipment is functioning to specification

Responsible for implementing and ensuring consistent tools are being utilized for technology processes. (e.g. Team Foundation Server & Jira)

Responsible for working with leadership to ensure that guidelines, requirements, and department standards are met during all phases

Responsible for successful new partnership integration with our third party sales platform

Work with internal sales teams that have already had the initial conversations with other companies that are interested in moving forward

Work directly with park sales and marketing management teams to develop exclusive products and programs to achieve annual sales goals

Responsible for targeting, prospecting, collecting and analyzing member data to build alignment with national and international companies

Work collaboratively with internal and external partners (at all organization levels) to elicit requirements, design solutions, and test/reconcile data for quality, accuracy, and clarity

Communicate changes, enhancements, and modifications to management and other employees so that issu es and solutions are understood

Responsible for gathering report requirements, creating functional specifications and report rationalization. WALT DISNEY PARKS & RESORTS ONLINE. – Celebration, FL; February 2010 – November 2012 Senior Project & Portfolio Analyst

Responsible for the developing an awareness of the data sources, systems leveraged, analysis, coding, and delivery of dashboard and reporting solutions by Walt Disney Parks and Resorts Online for creating an environment of data information availability, consistency, and clarity to support internal and external customers' business performance and activity management

Responsible for developing and maintaining Walt Disney Parks & Resorts Online’s annual operating plan greater than $120M

Michael T Audley Jr.

14308 Verano Drive Orlando, FL 32837 407-***-**** *******@*********.*** Page 3

Work collaboratively with internal and external partners (at all organization levels) to elicit requirements, design solutions, and test/reconcile data for quality, accuracy, and clarity

Responsible for development of Cognos reports for Governance and Change Management using Cognos 8, Report Studio, and Query Studio

Communicate changes, enhancements, and modifications to management and other employees so that issues and solutions are understood

Acts as Liaison between Production and Finance Maintaining project life cycle documentation including business case, scope, project plan, functional requirement and technical specification documents, functional approvals, status reports, ad hoc reports, & dashboards

Increased operational efficiency across Walt Disney Parks & Resorts Online (Disney's internal online agency) and Yellow Shoes (Disney's internal advertising agency), for a total of more than 800 employees

Financial oversight of large scale projects with development budgets ranging from $10M - $45M

Standardized reporting of project financials and managed Walt Disney Parks & Resorts Online's Portfolio

Created automated KPI dashboards to track labor capacity shortage/surplus, resource utilization, resource availability, project burn, and project variances, among other metrics GSI COMMERCE. – Melbourne, FL; March 2008 – November 2009 Senior Reporting Analyst

Extreme Attention to detail as a multi-site international analyst/Administrator

Worked as a Project Manager for Cognos Server Upgrade Project. Which involved scoping the project, resource planning, coordination with IBM, Designing AID (Application Interface Diagram) and TAD

(Technical Architecture Diagram) to set up new servers for Cognos development and production environment and upgrading to Cognos 8.2 and later on to Cognos 8.4.

XMLHTTP queries, URL Addressable Queries. Native XML input / output. SQL Notification Services, SQL Reporting Services and SQLXML 3.0. Experience working with SQL Server 2005 including Service Broker and CLR-Integration C# stored procedures

Knowledge of a help-desk ticketing system, familiarity with VoIP, Drive imaging, Desktop Authority/Altiris, CRM, Internet, Telecom/PBX

Database utility experience including reorg, runstats, rebind, export, import, load, auto-load, backup, restore and recover utilities

Database recovery experience with backup, restore, recover, roll-forward, log archiving, inspect, and DB2 advanced database recovery tool

Database monitoring and tuning experience using Snapshot Monitor, Event Monitor, Explain, Visual Explain, and Design Advisor tools

System, instance, and database security and auditing experience using table definitions, triggers, data replication, and the DB2 Audit Facility

Design and maintenance of DTS / SSIS packages

SQL Server Notification Services: Developed advanced workflow – based event notification applications using this new application platform to notify subscribers via email, Messenger, and PDA / cell phone for subscribed business events

Worked hand in hand with Human Resources analyzing Employee Benefits, Pay Increases, Compensation, Bonus’s etc

Client server communications configuration experience using TCP/IP, NetBIOS, SNA (APPC), IPX/SPX, including clustering over system area networks with TCP/IP and Virtual Interface Architecture (VIA) protocols

High availability (HA) experience with HADR, log shipping, split mirror images, and Microsoft Clustering Services using SCSI and SAN subsystems

Reduced benefits costs by 15% annually through meticulous record keeping and ensuring that company did not pay for benefits for which employees were ineligible

Introduced company’s first formal performance review program, creating a flexible and well -received tool that was later adopted company-wide for annual pay raises

Maintain accurate records for SOX reporting purposes; be able to create documentation to support policies and procedures

Michael T Audley Jr.

14308 Verano Drive Orlando, FL 32837 407-***-**** *******@*********.*** Page 4

TIME WARNER – Shreveport, LA March 2005 – June 2005 Headend Tech / Network Engineer

Perform on going quality control checks and other established preventative maintenance activities on forward and return paths in the headend and hub sites for Time Warner in Shreveport

Performed upgrade/maintenance for the Time Warner 750 MHz to 1Ghz in preparation of the digital conversion

Installs and deploys new MS SQL database servers in stand-alone and clustered load balanced SAN environments on 32 bit and 64 bit servers. Creates and manages database servers with multiple instances of SQL server. Installs Oracle and other client tools. Designs and implements data extracts from multiple data sources (Oracle, SQL Server) for querying and import to MS SQL database systems

Collects and interprets engineering documentation, which includes schematics, fiber management systems and performance analysis reports

UNITED STATES AIR FORCE 1998 to 2005

Education

UNIVERSITY OF PHOENIX – Phoenix, AZ

Bachelor of Science in Business, November 2016

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