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Customer Service Medical

Location:
Brentwood, NY, 11717
Posted:
August 15, 2016

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Resume:

**a Montauk Ave

Brentwood, NY *****

Phone 631-***-****

acv6kz@r.postjobfree.com

Dawn Corbin

Objective

****-*******-**** ****

To obtain a position in your company with room for advancement. Utilizing my acquired skills and experiences.

Family Service League-Out Patient- PART TIME

Bay shore, NY 11706

Receptionist

Check in Patients for Drug/Alcohol and Mental health Groups

Collect Payments

Scheduling appointments

Make follow up calls to Patients that have appointments

Scan client documents into clients records via Accumed

Answer and route calls

Restock, copiers and office supplies

Prepare paperwork for Assessments

Place Purchase Orders for office supplies

Process schedule for Dr. and Therapists

2010-Present

Phoenix House of Long Island -FULL TIME Brentwood, NY 11717

Billing Administrator

In this position I am responsible for supporting the proper application and inquiries as they relate to a Customer Service, Administration, Purchasing, Billing, Collections, A/P, A/R, Entry Level Accounting, Finance, Medical Records and HIPPA Laws, Electronic Remittance of Insurance payments, Medicaid and Medicare

Major Functions:

Reconcile A/R Reports, change pricing in Charge Entry for encounter forms

.Make adjustments to medical and dental fees based on patient responsibilities, co-pay and Eob’s

Create/analyze Monthly A/R and A/P reports book ACH and Cash deposits

Collect and analyze necessary documentation for Court, Collection Agency and Attorney

Create PO’s for purchase orders for office supplies and equipment for facilities and departments

Process Travel and Expense forms via Lawson and Check Req.

Prepare/Organize Cfo and Controller Meetings/Travel Plans

Responsible for monitoring insurance coverage.

Process petty cash for all Long Island Phoenix House facilities.

Redeem food stamps once month for residents stay via POS machine for all phoenix house long island facilities

Post bank transactions into Lawson Monthly.

Create and enter check request.

Take Inbound calls to create and submit Insurance Appeals, billing Inquiries process and post check and credit card payments

Run Month End reports to assist in closings for finance

Conduct in Audits review of insurance claims and payments

Make collections calls

Reconcile monthly bank for finance department

Responsible for compliance policy and procedures of HIPPA including but not limited to privacy act of our clients private insurance and substance abuse

Maintain, update and file Medical records

Run Census report monthly

Skills and Abilities:

Excellent communication skills (oral and written) interpersonal skills and Detailed oriented

Excellent PC and Internet skills-Excel, Outlook, Word, AS400, Lawson and ePACES, AVATAR, ACCUMED, Type 50-60 wpm etc…

Excellent technical / Customer Service problem solving skills.

Constantly displaying a sense of ownership, sound judgment in analyzing and recommending solutions.

Familiarity with accounts payable and receivable.

2007 – 2010

2006-2007

Senior Service Technician

Accurate Surgical Scientific Westbury, N.Y. 11590

Customer Service Representative/ Call Center

Take incoming surgical orders from doctors’ offices, hospitals, and clinics via fax, phone, internet and email.

Assist surgical department in organizing orders for delivery.

Prepare purchase order invoices to ship

Advise customers of outstanding orders for delivery and billing

Prepare month end reports.

Work with sales team to resolve orders or discrepancies in pricing or instruments

Dr. Nathan Newman

Huntington, N.Y. 11743

Medical Assistant/ Secretary

Made Appointments, Arrange meetings and conferences

Collect credit card, check and cash payments

Meet and Greet Patients

Filing patient records

Maintain Inventory of medical supplies

Answer incoming calls, route calls, take messages

Clerical duties

Prepping examination rooms

Take urine samples and send out to labs

Preparing shots for cancer patients

Spin blood and send out for testing

Taking meeting minutes

Education 1/2015 – 3/2015 Dialysis4Career

Dialysis Technician Certificate

CPR Certificate

National Certificate-Pending

10/2002 Hendricks Institute

A+ Certificate Hardware & Software, Window 2000 administrator

1985 – 1987 Westbury Senior High School Westbury, N.Y.

High School Diploma



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