Customer Service Medical
Resume:
**a Montauk Ave
Brentwood, NY *****
Phone 631-***-****
**********@*********.***
Dawn Corbin
Objective
To obtain a position in your company with room for advancement. Utilizing my acquired skills and experiences.
Family Service League-Out Patient- PART TIME
Bay shore, NY 11706
Receptionist
Check in Patients for Drug/Alcohol and Mental health Groups
Collect Payments
Scheduling appointments
Make follow up calls to Patients that have appointments
Scan client documents into clients records via Accumed
Answer and route calls
Restock, copiers and office supplies
Prepare paperwork for Assessments
Place Purchase Orders for office supplies
Process schedule for Dr. and Therapists
2010-Present
Phoenix House of Long Island -FULL TIME Brentwood, NY 11717
Billing Administrator
In this position I am responsible for supporting the proper application and inquiries as they relate to a Customer Service, Administration, Purchasing, Billing, Collections, A/P, A/R, Entry Level Accounting, Finance, Medical Records and HIPPA Laws, Electronic Remittance of Insurance payments, Medicaid and Medicare
Major Functions:
Reconcile A/R Reports, change pricing in Charge Entry for encounter forms
.Make adjustments to medical and dental fees based on patient responsibilities, co-pay and Eob’s
Create/analyze Monthly A/R and A/P reports book ACH and Cash deposits
Collect and analyze necessary documentation for Court, Collection Agency and Attorney
Create PO’s for purchase orders for office supplies and equipment for facilities and departments
Process Travel and Expense forms via Lawson and Check Req.
Prepare/Organize Cfo and Controller Meetings/Travel Plans
Responsible for monitoring insurance coverage.
Process petty cash for all Long Island Phoenix House facilities.
Redeem food stamps once month for residents stay via POS machine for all phoenix house long island facilities
Post bank transactions into Lawson Monthly.
Create and enter check request.
Take Inbound calls to create and submit Insurance Appeals, billing Inquiries process and post check and credit card payments
Run Month End reports to assist in closings for finance
Conduct in Audits review of insurance claims and payments
Make collections calls
Reconcile monthly bank for finance department
Responsible for compliance policy and procedures of HIPPA including but not limited to privacy act of our clients private insurance and substance abuse
Maintain, update and file Medical records
Run Census report monthly
Skills and Abilities:
Excellent communication skills (oral and written) interpersonal skills and Detailed oriented
Excellent PC and Internet skills-Excel, Outlook, Word, AS400, Lawson and ePACES, AVATAR, ACCUMED, Type 50-60 wpm etc…
Excellent technical / Customer Service problem solving skills.
Constantly displaying a sense of ownership, sound judgment in analyzing and recommending solutions.
Familiarity with accounts payable and receivable.
2007 – 2010
2006-2007
Senior Service Technician
Accurate Surgical Scientific Westbury, N.Y. 11590
Customer Service Representative/ Call Center
Take incoming surgical orders from doctors’ offices, hospitals, and clinics via fax, phone, internet and email.
Assist surgical department in organizing orders for delivery.
Prepare purchase order invoices to ship
Advise customers of outstanding orders for delivery and billing
Prepare month end reports.
Work with sales team to resolve orders or discrepancies in pricing or instruments
Dr. Nathan Newman
Huntington, N.Y. 11743
Medical Assistant/ Secretary
Made Appointments, Arrange meetings and conferences
Collect credit card, check and cash payments
Meet and Greet Patients
Filing patient records
Maintain Inventory of medical supplies
Answer incoming calls, route calls, take messages
Clerical duties
Prepping examination rooms
Take urine samples and send out to labs
Preparing shots for cancer patients
Spin blood and send out for testing
Taking meeting minutes
Education 1/2015 – 3/2015 Dialysis4Career
Dialysis Technician Certificate
CPR Certificate
National Certificate-Pending
10/2002 Hendricks Institute
A+ Certificate Hardware & Software, Window 2000 administrator
1985 – 1987 Westbury Senior High School Westbury, N.Y.
High School Diploma
Contact this candidate