Customer Service Microsoft Office

Amanda Nevins

District Project Team Specialist

Huntsville, AL

******.********@*****.*** - 256-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Recruiter

Global Recruiters of Huntsville - Huntsville, AL - June 2016 to Present Recruiting, interviewing, and screening candidates based on customer needs.

• Cold calling companies to reach candidates

• Cold calling candidates to try to entice them in to speaking about open opportunities

• Taking resumes for open opportunities

• Interviewing candidates according to a set script by the managing partner

• Searching for candidates that meet customer criteria (job boards, LinkedIn etc.)

• Having open availability for candidate calls anytime.

• Creating a file system for my jobs to keep up with my candidates.

• Building candidate profiles in order to successfully market them to our clients.

• Doing all daily administrative duties for myself in my role. District Project Team Specialist

Best Buy Stores - Huntsville, AL - March 2013 to September 2015 Responsible for customer interactions and daily retail operations.

• Consistently meeting and exceeding daily sales goals

• Consistent successful customer interactions

• Utilizing Telexon and completing daily restocking of products

• Setting up and tearing down displays of products efficiently

• Ring out customer purchases; trusted handler of register duties

• Merchandising Operations Support

Food Service Worker

Burger King - Fort Huachuca, AZ - May 2012 to August 2012 Responsible for making and preparing various food types. Ensured all temperatures of food were kept within set guidelines. Worked as cashier.

• Recognized by managers for maintaining high standards of housekeeping and cleanliness.

• Accurately entered orders and made change as cashier.

• Quickly learned food preparation methods, minimizing waste due to errors. Installed Sales Coordinator/Cashier II

Lowe's Companies Inc - Hartselle, AL - August 2008 to June 2011 Hartselle AL

Responsible for coordinating installation services purchased by customers. Also worked as cashier.

• Effectively coordinated installation dates/times with both the installer and customer, ensuring customer's needs were met.

• Professional follow-up with customer; increased customer satisfaction.

• Resolved any customer complaints during or following installation

• Paid installers in a timely manner utilizing payment system.

• Accurate and efficient cashier.

Administrative Assistant

GSC Construction - Huntsville, AL - March 2007 to October 2007 Responsible for all office management activities

• Accomplished all office activities for contract to NASA Marshall Space Flight Center, and handling subcontractor concerns.

• Managed all billing and ensured that invoices were paid on time, as well as paying expenses

• Conducted safety orientations and unexploded ordinance briefings for new hires.

• Completed weekly inventory of office supplies and placed orders to maintain stock levels. Manger/Front Desk Clerk

Super 8 Motel - Cullman, AL - May 2003 to September 2005 Responsible for all office management activities

• Trusted agent to accept money and prepare deposits.

• Provided excellent customer service by performing check-ins and check-outs, and resolving all customer issues to the satisfaction of the customer.

• Scheduled daily staffing needs and coordinated housekeeping schedules.

• Performed switchboard duties, accepting and routing calls to appropriate locations.

• Processed weekly payroll accurately and on schedule. EDUCATION

A.A.S.

Columbia Southern University

October 2015

Fairview High School - Cullman, AL

SKILLS

Microsoft Office (5 years), Data Entry (5 years), Filing (7 years), Sales Support (5 years), Customer Service

(7 years), Inventory Management (2 years)

ADDITIONAL INFORMATION

Summary of Skills

-Results and Detail Oriented - Team Player

-Proficient in Microsoft Office - Driven to Succeed

-Extensive office experience - Excellent communication skills

- Great time management skills -Effective and efficient in all skills listed

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