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Customer Service, Information Systems, Technical Troubleshooting

Location:
Charlotte Court House, VA, 23923
Salary:
30,000
Posted:
August 15, 2016

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Resume:

Michael LeHew

*******@*****.***

703-***-****

Objective

To break into a professional career and work to the best of my ability using what I’ve learned in information networking, computers, audio networking, and customer service. Education

Virginia Commonwealth University, Richmond VA

Graduation Date: May, 2016

Bachelor of Science in Information Systems

Experience

AV Tech. Assistant VCU Student Commons Richmond, VA December, 2012 June 2016

● Communicating with sponsors and guests of VCU for meetings, charities, cultural festivals, presentations, speakings and performances.

● Preparing, and dynamically assembling necessary AV hardware and cabling for events.

● Troubleshooting technical problems in a live audio/performance environment. Live Audio Engineer The Camel Venue and Restaurant Richmond, VA June October, 2013

● Working with logistics of sound production in a live audio environment.

● Maintaining rack and amplifier equipment, soundboards, recording tools, and cables.

● Troubleshooting and correcting equipment in a live environment.

● Audio mixing live tracks for track recording and performances. Technical Skills

Business Knowledge of terminology in law, finance, insurance, Project management, Visio, Microsoft Office, Windows platform, Mergent & Moody’s databases, and equipment acquisition. Information Systems SQL, Intermediate C#, Visual Studio, CCNA protocol, Data Architecting, coordination of efforts, routing, networking and repair. Hardware Advanced machine and network hardware knowledge, modular audio chaining, advanced computer diagnostics and troubleshooting, exceptional physical hardware storage and maintenance. Volunteerism

Benefits/Shows Gallery 5 and RVA Locality, 2012 Current

● Raised over $1000 in various shows, events, and benefits.

Brews and Bands benefit for Habitat for Humanity (Richmond VA) 2013

● Helped coordinate volunteers and visitors, distributing flyers and beverages. Virginia Volunteerism and Services conference ( Richmond VA) 2014

● Arrived, prepared, and mixed live audio and video for government officials.



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