Service Representative Operator
Resume:
Paul Forbes
Technical Professional with Professional Training
Contact Information
** **** *** ***** ********, Ga 31635
**************@*****.***
Work Experience
ArgenTech Solutions, Newmarket, NH
Senior Management
01.2016 – Present
Direct the activities and productivity of the department. Provide training, guidance and oversight of services. Hire, terminate, and train staff. Create schedules for flight crews. Support the organization’s strategic alliances and partnership. Attend and preside over weekly/monthly meetings. Help create budgets and track expenditures. Ensures flight crews meet training and service requirements.
Bridges Physical Therapy, Valdosta, Ga
IT Support Tech
01.2015 – Present
Provide IT technical support to include new software installation, new printer and devices setup and installation, and new network installation. Conducted troubleshoot techniques on networks, devices, and provided computer repair. Provided 24 hour on-call support. Provided recommendations on new equipment, software, hardware, and installation.
ArgenTech Solutions, Hood River, OR
Field Service Representative/UAV Operator/UAV Maintainer
05.2015 – 01.2016
UAV Operator that conducted aerial “full motion video” intelligence, surveillance and reconnaissance to military assets utilizing ScanEagle UAV platform. UAV maintainer that conducted maintenance on ScanEagle Aircraft, Ground Control Equipment, and Launch/Recovery Systems. Provided networking and light programming support. Installed routers, switches, and software. Conducted troubleshoot techniques for networking and programming. Conducted initial setup, cat6 installation, and fiber cabling installation.
VSG Unmanned, Tifton, GA
Office Manager, Senior UAS Operator/In-house IT
10.2014 – 05.2015
Office manager that conducted monthly office reports, daily situational reports, conducted sales, marketing, managed personnel, equipment accountability and equipment ordering. Provided aerial imagery data to include: topography maps, NDVI, Digital Elevation Models and Contour Maps using the C-Astral Bramor and Aeromapper 300 UAV platforms. Provided networking and security to processing computer systems, installed networking equipment, developed customer database and performed software and hardware upgrades. Assisted in programming and coding of new products.
ArgenTech Solutions, Hood River, OR
Field Service Representative/UAV Operator/UAV Maintainer
02.2012 – 10.2014
UAV Operator that conducted aerial “full motion video” intelligence, surveillance and reconnaissance to military assets utilizing ScanEagle UAV platform. UAV maintainer that conducted maintenance on ScanEagle Aircraft, Ground Control Equipment, and Launch/Recovery Systems. Provided networking and light programming support. Installed routers, switches, and software. Conducted troubleshoot techniques for networking and programming. Conducted initial setup, cat6 installation, and fiber cabling installation.
Insitu, Bingen, WA
Field Service Representative/Site Lead/UAV Operator/UAV Maintainer
06.2009 – 11.2011
Site Lead that provided over-watch of deployed site operations that included accountability and daily reports of personnel and equipment, conducted equipment ordering logs, attended weekly teleconferences, site setups in new locations and land surveys. UAV Operator that conducted aerial “full motion video” intelligence, surveillance and reconnaissance to military assets utilizing ScanEagle UAV platform. UAV maintainer that conducted maintenance on ScanEagle Aircraft, Ground Control Equipment, and Launch/Recovery Systems.
US Air Force, Moody AFB Valdosta, GA
Security Forces/UAV Operator/Radio Telephone Operator/Fire Team Leader
06.2003 – 06.2009
UAV Operator that conducted aerial “full motion video” intelligence, surveillance and reconnaissance to military assets utilizing ScanEagle UAV platform. Radio Telephone Operator that conducted communication setup and maintained communication with military forces. Fire Team Leader that conducted training in the basics of ground combat defense, provided combat operations, provided nuclear security, convoy security, base protection, first responder, protection of military assets and personnel.
Education
B.S in Information Technology
American Military University
B.S in Environmental Studies
American Military University – Winter 2016
High School Diploma
Early County High School – May 2003
Awards
Air Force Achievement Medal, Iraqi Campaign Medal, Basic Training Completion Ribbon, Marksmen Ribbon with Cluster, National Defense Medal, Combat Readiness Ribbon, Air Expeditionary Service Ribbon with Device, Auto Mechanics Award, AUVSI’s President Award FSR of the year, Multiple ScanEagle UAV FSR Awards
Accreditations
Promoted to rank of Staff Sergeant(E-5), Boeing UAV Operator certification, Insitu UAV Maintainer certification, FAA Ground School certification, Aeromao Aeromapper 300 trainer and operator certification, C-Astral Bramor certification, Blue Force Tracker certification, First Responder Combat Lifesaver certification, Shot Spotter Certification, Completed Airman Leadership School, Completed 7-Level Upgrade Training, Airman Leadership School Completion, UAV Accident Investigation certification, Insitu Site-Lead certification
Security Clearance Held
Secret Security Clearance
References
Harold Garcia: 229-***-****
Travas Gibbs: 229-***-****
Judy Bridges: 229-***-****
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