Customer Service Professional Experience
Resume:
MARK A. WASHINGTON
Arlington, Texas 76001
***********@*****.***
OBJECTIVE
To obtain a position with a growth oriented company that will utilize my strengths in production, assembly or warehouse requiring a solid track record for successful work.
SUMMARY OF QUALIFICATIONS
20 years of General Labor in manufacturing environment
13 years of Production Machine and Material Handling experience
15 years of fork lift operator experience; sit down, standup, reach, clamp, (certified in various fork-lift operations)
10 years of troubleshooting & problem solving
20 years of customer service experience
Shipping & receiving
PROFESSIONAL EXPERIENCE
October 2012 – Present Coverall Health Based Cleaning Dallas, TX
Janitorial Technician
Keep buildings in clean and orderly condition
Service, clean, and supply restrooms.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Strip, seal, finish, and polish floors.
Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
Move heavy furniture, equipment, and supplies, either manually or by using hand trucks.
Requisition supplies and equipment needed for cleaning and maintenance duties.
June 2007 – May 2011 Dayton Parts Harrisburg, PA
Manufacturer Laborer
Demonstrated accuracy in the assembly of units/components requiring adept skills
Worked on line that achieved 100% of quality goals while exceeding production targets by 125%
Operate production equipment
Remove or install tools and make necessary adjustments to feed and speed on machines which they are assigned
Measure product dimensions
Fabricate parts
Set up and operate gas mac, stress ping and shot ping machines
Placed hot springs on trays or skids and took them out to the yard with a forklift
February 2006 – June 2007 Q.P.S.I. Mechanicsburg, PA
QA/QC
Establish production improvements to advance quantities and delivery
Train and document personnel for compliance issues
Track and warehouse product quantities
Schedule, conduct, and present reports of required inspections as outlined in the operating instructions to insure specifications are in compliance with contract
Compile, analyze and generate technically written inspection reports that record results in order to identify problem areas and diagnose root cause, corrective action and preventative action where necessary
Advice operating units of QC standards for raw materials, chemicals, packaging materials, and finished products
Retrieved product for assembly line using fork lift
August 2004 – December 2005 New Orleans Furniture Columbia, MS
Assembler
Assembles wooden parts or assemblies to form sections, frames, or complete articles of furniture: Trims joints to fit, using hand tools
Blows dust from mortises and areas to be glued, using air hose
Drills holes and drives screws into parts to join parts or to reinforce glued joints, using power drill and screwdriver
Drill holes and attach hardware, such as drawer guides, drawer locks, catches, and latches, using power drill and hand tools
Work as member of team along conveyor line
Moved parts in and out of work area by means of appropriate equipment
Successfully achieved the Assembling tasks within specified period of time
Inspected parts for defects
EDUCATION
General Education
John Harris High School, Harrisburg, PA 1987 – 1990
REFERNCES
Available Upon Request
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