Accounts Receivable Management
Resume:
Lisa Tanner CICP
Wichita, KS 67204
SUMMARY
Professional with diverse background in business finance. Skilled at dealing with sensitive situations. Demonstrated ability in strategy creation and application, including collections, negotiating, and asset management. Strong organizational skills, able to systematize complex work environments, quick to learn new concepts, oriented toward cost control to ensure a positive impact to the bottom line while providing best in class service levels.
SKILLS & EXPERTISE
SAP
Financial Analysis
Process Improvement
Risk Management
Credit Scoring
Negotiation
Cash Flow
Team Building
Continuous Improvement
BUSINESS EXPERIENCE
THE COLEMAN CO.
WICHITA KS 67201
APRIL 01-CURRENT
Manager Credit & Collections
Roles and Responsibilities include management of the accounts receivable portfolio in a shared service environment, centralizing three divisions and establishing credit policy across multiple business units, merger and acquisition implementation, departmental budgeting, development of new credit and collection procedures which comply with a centralized SOX process flow for OTC, negotiation of secured credit sales, cash flow forecasting, AR forecasting, bad debt reserve, planning, Management of an international accounts receivable portfolio and participation in national industry exchange groups. Supervision/Coordination of up to 12 associates including training and development on site and via webinar. Full responsibility for Customer master data analysis.
Accomplishments have included the development and implementation of:
Best in class Best in Industry AR metrics
oAverage 98% current/1-30 total portfolio
oDispute items below 5% of total AR
oAverage annualized receivables turn rate of 16.4 turns
oAverage annualized DSO of 22.4 days
Online credit application and scoring process
oIncreased application approvals >30% with implementation
oDecreased bad debt loses >30% in same year
Paperless credit approval process
Cross functional development of a cash application automation solution
8 week Cash forecasting model
Development of channel specific scoring processes as well as total portfolio risk scoring
Network of 1000+ Credit Professionals
Sr. Credit Analyst
Roles and Responsibilities included management of the accounts receivable portfolio, establishing credit limits, reduction/maintenance of DSO, development of new credit and collection procedures, negotiation of secured credit sales, cash flow forecasting, AR forecasting, analysis of complicated financial statements, management of an international accounts receivable portfolio and participation in national industry exchange groups. Supervision of up to 7 associates including training and development.
Sr. Credit Associate
Roles and Responsibilities included "Credit Management" for Wal-Mart, Home Depot, Lowes, Phillip Morris, Walgreens, True Value, Supervalu and many more accounts. This is inclusive of data analysis and resolution of customer claims such as vendor violations, pricing variances, merchandise returns, allowances, advertising, post audit reconciliations and other miscellaneous deductions common with retail credit. Full responsibility for all facets of the AR ledger for these accounts, including invoice collections and order release.
KOCH INDUSTRIES
WICHITA KS 67201
JULY 97 - FEB 01
Sr. Accounting Assistant
Roles and Responsibilities included Profit Center Accounting for the International Carbon business. This is inclusive of transactional processing for the purchase and sale of high sulfur pet coke, slag, anode and other various petroleum based products. Full ownership of inventories and reconciliation to docks and scheduling. Monthly flash reporting of gross profit, reconciliation of income and expense accounts to general and corporate ledgers.
Accomplishments included a promotion to Purchase to Pay team leader for the Sulfur, Sulfuric Acid, Coal and Nitrogen Business in 1998 which included many additional responsibilities including: transactional processing of all Operating, Selling, General and Administrative expenses for multiple divisions of the Koch Mineral Services Group. Leadership of two employees responsible for processing accrued expenses. Monthly reporting/reconciliation of stale cost accruals, expense accounts to general and corporate ledgers. Stewardship of balance sheet accounts for prepaid, travel and entertainment accounts. Daily reconciliations of KMS GL AP accounts to Corporate GL AP accounts.
HEHR INTERNATIONAL
NEWTON, KS 67114
FEB 93 - JULY 97
Credit Manager
Responsibilities included management of a 15 million dollar accounts receivable portfolio, establishing credit limits, reduction/maintenance of DSO, development of new credit and collection procedures, cash application, negotiation of secured credit sales, coordination of shared accounts with 5 other company locations, investigation/resolution of short pays/credit returns and participation in a national industry exchange group.
NATIONAL ASSOCIATION OF CREDIT MANAGEMENT
WICHITA, KS 67201
MAY 88 - NOV 91
Collector
Responsibilities included commercial collections, attorney placement/follow up, historical evaluations, skip tracing, bankruptcy filings, and assistance to members in commercial credit laws. (Specifically collection practices).
Accomplishments included a promotion to Collection Manager in 1990 with additional responsibilities including the supervision of 2 full time employees, preparation of monthly departmental reports and the verification of month end accounting reports for the department.
EDUCATION
BACHELOR OF BUSINESS MANAGEMENT
SOUTHWESTERN COLLEGE
WICHITA, KS
1987
MICHIGAN STATE UNIVERSITY/FCIB
INTERNATIONAL CREDIT AND RISK MANAGEMENT COURSE
2012 Accreditation as a Certified International Credit Professional
Awards: 2012 Recipient of NACM Credit Professionals Alliance, Credit Executive of the Year Award
References available upon request
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