THOMAS J. AVERY
**** ****** ******* **. *** *** HOUSTON, TX 77084
Cell: 386-***-**** **************@*****.***
Work Experience
Coding Quality Assurance Advisor
Intermedix 09/2015 06/2016
Developed/modified existing training materials for new and existing coders
Perform monthly audits of coders communicating any findings to coders and management
Participate in focused reviews with coders as necessary after audits
Prepares emails and reports of deficiencies found on audits for review and/or training
Perform probationary audits for new/disciplined coders with feedback as required
Medical Coding Apprentice
09/2014 09/2015
U n i v e r s i t y of M i a m i
Review medical records and code using ICD9, ICD10CM/PCS, CPT as necessary.
Completed projects as assigned by superiors such as CMS Audits, Payer Denial audits, CPT
updates, Clinical Documentation Improvement.
Completed ICD10 training in Elsevier for revenue cycle, ICD10
Completed professional billing and coding training in various departments (Dermatology,
Ophthalmology, Medicine, OB/GYN, Pathology) and outpatient clinics/hospitals (BPEI, UMHC)
served by UHealth system
Received training in Epic EHR system.
Completed ICD10CM/PCS intensive boot camp training 06/ 22/2015 06/26/2015
Computer Lab Assistant
SJR State Library 05/2011 12/2013
Assist students with any computer issues they may have while using the lab.
Ensure that all equipment functions properly and there is adequate paper for the printer
Compile necessary daily and weekly reports for lab usage
Perform assorted duties as required by library staff
Technical Support Supervisor
01/2009 05/2010
Precision Response Corporation
Received calls from customers and assisted them with their complaints and/or grievances
Communicated with other departments to assist customers as required
Designed and led training sessions with current and new agents to assist in their job performance
Assisted with the training of new agents as they complete classroom training
Telesales Representative
DialAmerica Marketing 06/2008 01/2009
Contacted customers to inform customers of offers.
Processed applications for customers to get new products.
Completed customer records as per client's request.
Utilized computers and associated skills to process reports and applications for customers.
Inside Sales Representative
Infinite Energy, Inc. 09/2004 05/2008
Assisted customers with establishing and maintaining natural gas service
Assisted with training of new agents as they started with the company
Assisted with creation of marketing materials for new campaigns
Maintained and designed team reports and documentation
Military Experience
United States Navy Electricians Mate Submarine Service 02/1990 11/1995
o (Discharged honorably as E4)
Education
St. Johns River Community College
Associate in Arts Graduated 05/1998
Associate in Science Health Information Technology Graduated 12/2013
Associate in Sciences Office Administration Medical Office Graduated 12/2013
Awards/Accomplishments
Member of Phi Theta Kappa
Member of SJR State Student Government Association
Certified Registered Health Information Technician (RHIT) Certification # 0028789
Professional Memberships
American Health Information Management Association (AHIMA)
Florida Health Information Management Association (FHIMA)