Office Manager/Administrator
Resume:
Objective
Results-driven, dependable professional bringing over nine years of strong clerical abilities and brilliant customer service skills to include; training employees, working with a variety of clients, organizing correspondences, managing office supplies, making travel arrangements, supervisory duties, great communication skills, and expertise in performing office managerial and record-keeping tasks effectively.
Experience
Office Manager, Resolution Services LLC
Lawrence, KS November 2009 – August 2016
Various duties including, but not limited to, overseeing and conducting quality control on EEO discrimination cases for several departments of the Federal Government, managing each client’s specific needs, supervise employees, proofread reports, assemble files, verify and reimburse travel expenses, answer phones, transcription, assist clients and employees, manage all finances of the business, payroll, supervise contract workers, plan and conduct annual training, and a variety of other duties to ensure the business thrives.
Legal Secretary, Family Law Practice
Topeka, KS August 2007 – November 2009
Perform legal secretarial duties, to include answering phones, helping clients with all aspects of their legal case, prepare and proofread legal documents, transcribe audio files, file various documents with Shawnee County Courthouse, along with various other office duties.
Lead Volunteer, SilverbackKS
Topeka, KS April 2015 - Present
Silver Supper is a division of SilverbackKS non-profit organization which gives back to the community by providing a free meal to children four days a week at a local community center. I have been a lead volunteer with Garfield Community Center for over one year. Duties include preparing and serving a hot meal to children each night, interacting with the kids, making them feel comfortable and loved, and also ensuring all supplies are on hand for a successful evening where no one leaves hungry.
Education
SkillPath Training April 2010-2015
Attended a yearly training for Administrative Assistants to learn skills relative to the job, including working with different personality types, how to be a good employee, also how to make the most effective use of your time to ensure a successful career.
Jefferson West High School August 1992 – May 1996
Enrolled and passed all basic curriculum with a 4.0, as well as attended VoTech and took advanced classes for English, History, and Finance.
Skills
Very knowledgeable working with MS Office, including preparing and proofing all types of files. I believe good communication is very important in an office setting and something I strive to make a priority everyday. I am very organized, a hard worker, and am willing to challenge myself to learn and excel at any given task. I have a strong background in an office setting and enjoy working with people. I have a very positive outlook on life and do not stress about minor things, instead, focus on how to manage them with a smile on my face. I can multi-task very well and enjoy a fast paced work setting.
Professional References
Barbara Phillips, Service Manager, Security Benefit *******.********@***.***
Kelly Geller, Edward Jones Financial, Sr. BOA *****.******@***********.***
Karissa Stiers, Acting State Director, USDA *******.******@**.****.***
Chala Roberts-Fife, Resolution Services, LLC *****@**************.***
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