Manager Service
Resume:
RESUME
KONDU VAMAN RAO ***********@*****.***
Professional Experience :
ICICI Bank Ltd - Deputy Manager (Since May 2014-JUNE 18-2016)
Department : IIOG (International Operations Group)
Role : Reconciliation specialist, Data analyst.
Professional Summary:
Handling a team of 6 employees in Prepaid and Debit card reconciliation process
Handling pre and post upload process of all office accounts statement and ledger entries.
Monitoring of transactions in office accounts and reconciliation of the statement entries with ledger entries.
Publish the MIS to stake holders for the resolution of open entries and ensure to get it reconciled within TAT.
Coordinating with Business Team to clear the open entries
Adopt the guidelines of Reconciliation banking operations under operational task.
Preparing Daily BRS and Monthly Housekeeping reports
Assuring that all documents as per KYC compliance related to loan are received from customers.
Responsible for tracking all documents using FINNONE and FCRM.
Handling of internal & external enquiries & resolve all kinds of document related queries.
Follow up with DROs & branches for resolution of any discrepancy noticed.
Maker & authorization of various transactions..
Preparation of SOX audit sample and other internal and external audit
Mapping & reconciliation of accounts
On T+1 basis upload the entries into finnone which are received in different modes(collections, Cash, ECS, AD & PDC) of loan repayment pool Accounts.
Handling Service requests (SR’s) raised by CSPB or Branches related to loan repayments and waiver of OD and Bounce charges and also reversal of Processing fee.
My Core competencies include:
1)AML\KYC checks
2)Remittances (Inward\Outward) Monitoring
3)UAT /Project Implementations
4)Customer Disputes Resolution
5)Prepaid and debit card channel Reconciliations
6)Chargebacks, Cr/Dr adjustments, Fee collections
7)CIB Reconciliation
8)ONUS,OFF US Disputes handling
9)Coordinating with the MASTER/VISA Service providers
10)Merchant Settlements (Master /Visa)
11)Card Reconciliations
12)DCMS Activities
Prepaid channel Reconciliation:
1) Prepaid Card Reconciliation.
2) Gift Card,VISA Settlement Reconciliation.
3) Pockets Card Reconciliation.
4) ONUS OFFUS Settlement Reconciliation.
Debit Channel Reconciliation:
1) Utility Bill Payments Services Reconciliations & Customer Dispute
2) Master card POS/ATM Reconciliations.
3) VISA cards POS/ATM Reconciliations,
4) Preparation of Ageing of Pending Entries in all debit channels
5) Issuing /Acquiring cards Reconciliation
6) NFS Transactions Reconciliation
Credit Card Reconciliation:
1) Credit Card Repayment Reconciliation
2) Credit Card Pool Reconciliation
3) Credit Card Onus Reconciliation
4) Merchant Reconciliation.
Development of Projects:
1)UAT / Testing –Test cases preparation, Product testing, Execution with satisfactory outcome,
System gaps analysis & resolution for eliminating such gaps.
Software Knowledge :
1)E-Recon, SAS, Finacle, Finacle Customer Request Manager (FCRM), Ms-Office
Academic Background :
•P.G.D.B (Banking) with 75% From Manipal University, Bangalore (2014)
•B.Tech with 67% from JNTU Engineering college ( 2012)
Financial Certifications :
•AMFI (Mutual fund) From National Institute of Securities Markets
•NSDL(Depository Operations Module) From National Stock Exchange
Achievements/ Awards – Service Excellence :
1) Automation & Implementation of PCMS E reconciliation
2) Automation of POCKETS CARD E Reconciliation
PERSONAL DETAILS:
Name :KONDU VAMAN RAO
Father’s Name :K KRISHNA MURTHY
Sex : Male
Date of Birth :23-12-1989
Marital Status :Unmarried
Nationality :Indian
Phone No :988-***-****
Declaration:
I do hereby confirm that the Information given in this document is true to the best of my knowledge
Place: CHENNAI (KONDU VAMAN RAO)
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