Customer Service Supervisor

Ray'chel Currence Retail Mamager- Morrison Health Care

Charlotte, NC 28216

***************@*****.*** - 704-***-****

Accomplished and energetic Retail manager with a solid back ground history of achievement in hospitality for 9years. Motivated leader with strong expectations, organizational and prioritization abilities. Areas of expertise in, motivation, training and leading.

Goal-oriented management who dedicate myself to high levels of satisfaction in customer service and meeting aggressive business/company goals.

WORK EXPERIENCE

Manager

Morrison Health Care - Charlotte, NC - January 2007 to Present

• Monitor 80+ associate or more to ensure that house rules are followed, that food service is great. And that employee provide prompt and courteous service.

• Perform paperwork required for monetary transactions such as cash handling and doing Audit.

• Resolve customer or employee complaints.

• Greet customers and ask about the quality of service they are receiving.

• Direct and supervise employees engaged in sales, inventory-taking reconciling cash receipts.

• Assign employees to specific duties.

• Plan and prepare work schedules and keep records of employees work schedules and time cards. EDUCATION

Associate in Human Resource

Central Piedmount Community Collage - Charlotte, NC 2008

CERTIFICATIONS

Supervisor Training Class

August 2014 to Present

Unleash Talent, And organization skills as a leader, and learning what it take to be success. Etc. ADDITIONAL INFORMATION

Skills

-Active Listening -Customer and personal service -Design Promotion

-Active Learner -Time Management -Social perceptiveness

-Great Speaker -Critical Thinking

Skills

Windows 2000 XP Vista

Adobe Photoshop

Microsoft excel

Microsoft Word

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