Jessica Santana
*** ********* ******, ********, ** 11208 Apt#2R, Cell: 646-***-****
Objective: Office Opportunities
Work Experience:
Allstar Service Realty 5/03 -5/04
Sales & Managing Agent to #7 property owners within the Middletown/Newburgh/Port Jervis areas of Orange County NY
An assistant to broker, conduct MLS searches, responsible for rental showings, credit checks, employment verifications, processing of paperwork, deposits of monies,
Scheduling inspections, drafting leases between landlords and tenants.
Data entry, daily record keeping of all realty activities and transactions.
Worked with: Section #8 clients, Recap clients, Occupation clients, Camp LaGuardia clients, Corp Relocation clients.
Panacea Realty 5/04 – 3/05
Property Manager to #4 property owners
sales agent worked on advertising. marketing and solicitation of properties via various methods such as materials and when permitted direct calls.
Handle all the rentals inspections, pest control appointments, monthly rental pickup and deposits for property owners.
Terminix Pest Control 3/05-8/07
Pest Control Sales/ Services handled high volume of CSR calls,
weekly follow up calls, scheduling of routine services and inspections,
explaining company products, follow up sales calls, completed sales contracts
responsible for billing issues, processing payments for services
tech schedules, and weekend services for commercial clients.
Meet monthly quota of $20,000 on residential pest control sales.
Attend training classes on updated office equipment and products.
Mentored and trained new sales representatives on residential cold calling techniques
Proto Service Realty Management 1994 -1997
Processed applications of potential tenants
Prepare inspection forms for vacant units
Schedule inspections with Section #8 and their applicants for unit occupancy
Ordered necessary supplies and products for unit dwelling preparation
Scheduled walk through of buildings and units between supers, managers, COOP board members, Condo Mgmt.
Conduct emergency scheduling of heat related building or unit issues, winter snow removal, trash pick-up, roof or unit ceiling leaks.
Schedule Rental renewal lease forms for tenant appointments with management for occupancy.
Processed and completed all repair and rental forms
Daily data entry filing of completed and future projects.
Education:
Realty Institute of Queens, NY: Online #75 Hour Salesperson’s Course. 11/15 – Current
DeVry College: Bachelor in Business Mgmt. Specializing: Sales and Marketing Est 2018
Code of Ethics #3 Hour Course 9/04
Housing Opportunity Specialist #15 Hour Course 9/94 – 10/04
Risky Business #3 Hours Course 9/04
Real Estate 101#15 Hour Course 9/04
Was Member of: OCAR 2003
Computer/Office Skills:
Accounts Payable/Receivables
Data Entry, Filing
Completing Daily schedules for Techs and Outside Sales Reps
Customer Service, Monthly Report Submissions.
Windows 8/10, Word 2016/Power Point 2016/Excel 2016, OneDrive.
Note: 2008 to 2015 I worked as a Licensed Security Officer.