Human Resources Resource
Resume:
Pamela D. Lerner
********@*****.***
Multifaceted Human Resources, Payroll and Accounting Professional with over 15 years’ experience possessing the requisite knowledge of bookkeeping/accounting, human resources, payroll, and employee management
Payroll and Benefits Administration
Employee Relations
Bookkeeping
Payables and Receivables
Office Administration
Customer Service
PROFESSIONAL EXPERIENCE
FLORIDA PREMIER CARDIOLOGY, Boynton Beach, FL 02/2016 – Present
Patient Coordinator
Optimized patient satisfaction, provider time and treatment room utilization by scheduling appointments and services advancing patient experience via prompt attention and courteous service
Comforted patients by anticipating patients’ anxieties, addressing patients’ questions and concerns
Executed office support for the clinical practice, while obtaining and maintaining patient demographics and insurance information
Assisted in the provision of medical records and pharmaceutical requests
MD NOW MEDICAL CENTERS, West Palm Beach, FL 10/2013 – 02/2016
Medical Collections Specialist
Audited patient accounts identifying and resolving billing inconsistencies, ensuring the accurate billing of claims for either submission to insurance carriers or patient
Evaluated patient financial status and established mutually beneficial payment plans, while maintaining and reporting status of delinquent accounts
Analyzed and submitted patient accounts to collections while processing and reporting payments
BECKER FOR CONGRESS, Lynbrook, NY 09/2010 – 12/2013
Intern; Senior Aide
Coordinated volunteers, directing work activities associated with the marketing of the Candidate
Researched volunteers’ performance, identifying individuals well suited for future assignments
Performed as liaison between Candidate, staff and volunteers, obtaining efficiency within campaign
RISK PLACEMENT SERVICES, INC., Uniondale, NY 06/2005 – 12/2009
Human Resources & Payroll Area Coordinator
Developed and implemented protocols for five newly acquired branches for the collection and auditing of timekeeping records, maintenance of accumulation and usage of PTO and miscellaneous leaves of absence, and adherence to established human resource policies
Provided human resources and payroll management to 200+ employees
MECHANIC MORTGAGE GROUP, INC., Uniondale, NY 04/2000 – 02/2005
Human Resources & Payroll Administrator
Compiled weekly payroll for 20+ employees
Computed weekly commissions due nine Underwriters via reconciliation of loan closing documents
Maintained compliance to federal and state regulated employment laws
Lane Associates, Island Park, NY 01/1993 – 03/2000
Assistant Bookkeeper
Processed accounts payable and receivables up through journal entry and general ledger
Audited and reconciled bank, customer and vendor statements promoting proper money allocation and receipt
EDUCATION AND TRAINING
Bachelor’s Degree in Political Science and Psychology; Hofstra University, Hempstead, NY
SHRM Professionals in the Human Resource Field; NYIT, Old Westbury, NY
SHRM Essentials in Human Resource Management Certificate Course; NYIT, Old Westbury, NY
PROFESSIONAL AFFILIATIONS
National Notary Association
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