Customer Service Assistant

Location:

Posted:

August 13, 2016

CYNTHIA JOHNSON DYKES

*****************@*****.***

Skills Summary

Typing 40-45 wpm Scheduling Florida E-Filing

Basic Computer Skills (Microsoft/Excel) Data Entry

Communication skills Image scanning

Calendar Entry(Outlook) Copy Machine

Attorney Billing (PC Law/Time Slips) Filing

Professional Experience

Routed calls quickly to the proper staff member

Maintain the order of legal documents

Draft legal documents under direction of attorney

File Court Documents electronically with the Clerk of Court

Open new cases/close cases

Ability to accurately manage multiple tasks and deadlines

Attention to detail, passion for adherences to policies and procedures

Proven customer service skills; Excellent organizational skills

Florida Notary

Employment History

Hunter Hollis – Fort Lauderdale, FL

Administrative Assistant – Temp Assignment 07/2016

Law Offices of Linda M. Jaffe, P.A. – Fort Lauderdale, FL 33312

Legal Assistant – Family Law 03/2012-05/2015

Law Offices of Michael J. Alman, P.A. – Fort Lauderdale, FL 33312 f5f6

File Clerk/Legal Assistant – Family Law 06/2008-03/2012

Residential Savings Mortgage, Sunrise, FL 33323

Mortgage Loan Processor – 07/2007-01/2008

1st Florida State Mortgage Corp., Deerfield Beach, FL 33442

Mortgage Loan Processor - 02/2007-05/2007

Maximum Mortgage Inc. Hollywood, FL 33312

Sr. Mortgage Processor - 09/2001-02/2007

Education:

Legal Assistant Certification

Completed Mortgage Broker 24 hour certification 04/2004

Loan Processing Review Workshop sponsored by Fannie Mae 04/2001

Associates of Science Degree Executive Secretary