Customer Service Office

COURTNEY MCNAIR

*** ***** **** **** *****, SC ***01 (C) 803-***-**** ***************@*****.***

professional summary

Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. Administrative

Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent

work ethic and strength in boosting company morale. Talented administrative professional with background in

accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.

skills

Filing and data archiving

Professional phone etiquette

Excellent communication skills

Customer service-oriented

Customer service-oriented

Flexible

Human resource laws knowledge

work history

Caregiver

Self employed

Employee training and development

Project planning

Critical thinker

Administrative support specialist

Nov 2014 - May 2016

164 Lee Street Wagener, SC

Maintained accurate records of patient care, condition, progress and concerns.

Monitored vital signs, such as blood pressure and pulse.

Responded appropriately to the physical, emotional and developmental needs of patients.

Changed sterile dressings.

Obtained information about clients' medical history, drug history, complaints and allergies.

Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Cooked appetizing and satisfying meals and snacks.

Scheduled and accompanied clients to medical appointments.

Maintained a clean, healthy and safe environment.

Obtained household supplies and ran daily errands.

Secretary

Palmetto Industrial Services

Mar 2010 - Jan 2014

Gaston, SC

Executed contracts in timely and accurate manner.

Created standard operating procedures.

Posted receipts to appropriate general ledger accounts.

Researched and resolved accounts payable discrepancies.

Monitored payments due from clients and promptly contacted clients with past due payments.

Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

Secretary

J C Viles Bulders

May 2003 - Feb 2007

Lexington SC

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Created detailed expense reports and requests for capital expenditures.

Ordered and distributed office supplies while adhering to a fixed office budget.

Ordered and distributed office supplies while adhering to a fixed office budget.

Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.

Directed guests and routed deliveries and courier services.

Answered and managed incoming and outgoing calls while recording accurate messages.

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