Skills/Qualifications
Kronos Workforce Central
PeopleSoft & SAP HRIS
Brass Ring Talent Management System
FMLA/STD Leave Program
WOTC/I-9 E-Verify Compliance
Workers Comp/Injury Management
Employee Drug/Alcohol Testing
Microsoft Office Proficiency
Employee Engagement
Talent Management/Acquisition
Union Avoidance Practices
Conflict Resolution
Training Design and Delivery
Professional Communication
Strategic Thinker/Global Perspective
Focused Adherence to Health and Safety Standards
Positions Held and Duties Accomplished
Human Resources Manager/Business Partner (Lowe’s Companies, Inc., April 2014-Present)
Coordinated all aspects of the employee experience through acquisition, on boarding, and engagement. 50 regular full-time, 40 regular part-time, 70 temporary/seasonal employees to supplement current 250 person teams
Develop/Implement recruiting strategies to meet the needs of the market and region. Chosen by Regional HR Director to assist with developing senior manager regional recruiting initiatives
Engages in good faith efforts to ensure a diverse pool of candidates. Cemented relationships with Vet Services Orgs, DHHS, Easter Seals, Dept of Commerce\Workforce Solutions, state-wide Military installations. Serves as mentor/workshop panelist for Enable America Vet and Disabled employment org.
Manages benefits programs and open enrollment process. Developed a strategy to lead two stores/250 personnel through annual campaign
Coached store management teams on compliance with policies, e.g., selection/hiring, EEO, Union avoidance, performance management, discipline, and other key Human Resource areas. Chosen to conduct market-wide training on union avoidance and proper response to inquiries to senior managers in 15 stores/district leadership.
Provided oversight on employee relations investigation issues/escalated as appropriate
Used open door policy to ensure employee concerns are heard; identified barriers to implementation; worked with store management team to ensure success when confronted with resistance
Proactively analyzed trends in employee engagement and implemented comprehensive game plan strategies to improve and promote engagement. Increased annual Employee Opinion Survey scores in both locations by double digits!
Conducted store management training on corrective action policy; ensured fair/consistent implementation
Guided managers to provide timely feedback; used employee performance reports and performance management tools; created internal tracking system to identify and eliminate backlogs/late reports
Promoted an engaged and diverse workplace through internal development and external partnerships. Successfully facilitated monthly “Focus Groups, quarterly “Voice Team” meetings with employees and senior leadership
Ensured appropriate and consistent implementation of policies and procedures. Formed internal peer-to-peer audit teams utilizing HR peers across the market
Provided guidance to employees and managers on career and development planning. Conducted monthly resume writing/internal job search seminar; Implemented monthly Department Manager career discussions, provided guidance on internal career path
Maintained personnel records, driver qualification files, payroll files, and attendance records
Human Resource Development/Employment Skills Instructor (Wayne Community College, January 2014-Present)
Prepared and presented lesson plans for adults entering/reentering the work force (Interviewing, Resume writing, Job search, Career Readiness Certification/Work Keys)
Asst Human Resource Manager (Smithfield-Farmland Foods, July-December 2013)
Managed all aspects of hourly staffing/recruiting; pre-screened over 900 applicants, interviewed, on boarded over 300 new employees in three months. Worked with management personnel at all levels to ensure fair and equitable employee discipline/treatment
Employee Relations Manager; conducted investigations/resolved all employee and management complaints
Designed/conducted on-boarding process and orientation for all newly hired personnel; communicated policies, procedures, and benefits; completion of new-hire documentation
Used SAP HRIS to load/track comprehensive personnel data for nearly 1,000 employees
FMLA/Short-term disability/Compensation and Benefits/Annual open enrollment/Substance Abuse Program
Veteran’s Affairs Benefits Specialist/Briefer (Pathfinder Consultants-Sub Contractor, April-July 2013)
Prepared and presented large-group benefits briefings to over 150 transitioning military members/spouses
Subject matter expert on benefit entitlements; conducted tailored consultation and one-on-one personalized assistance; provided additional cross-agency referrals where necessary
Sr. Human Resource Manager/First Sergeant (U.S. Air Force, August 2008 – April 2013)
Senior Human Resource Manager for two large organizations. Over 500 total personnel under my direct and general supervision.
Advised the senior commander on a wide range of human resource topics including career progression, professional development, mentoring, mental and physical health issues, discipline, and recognition.
Performed and coordinated performance evaluation process to determine promotions, demotions, or termination of employment.
Prepared and executed unit training and critical information programs. Ensured unit was fully capable of meeting its assigned mission.
Worked with peers and management personnel at all levels to ensure fair and equitable employee discipline.
Plans and Programs Manager/Personnel Augmentation Support Manager (U.S. Air Force, April 2012 – April 2013)
Managed 80 Memorandums of Understanding, Memorandums of Agreement, Mutual Aid Agreements, and other support agreements between Seymour Johnson AFB and 81 other local, state and federal agencies.
Maintained and managed database of 3,400 personnel, coordinated with work center supervision to fill positions, provide training.
Validated, approved and documented the need for additional personnel to support installation-level requirements. Identified, trained and tracked personnel to meet short-term augmentation needs for installation-level exercises, contingencies, wartime, or emergency situations/scenarios.
Maintained the strategic calendar of operational events for largest F-15 fighter aircraft base in the Air Force ($4B in assets), affecting over 6,000 military and civilians.
Aircraft Maintenance and Manufacturing Production Manager (U.S. Air Force, May 1992-July 2008)
Managed fleets of 23 fighter aircraft ($423.4M), 45 cargo aircraft ($2.925B) and 55 refueling aircraft ($2.178B)
Completed manufacturing and production schedules, work orders, and staffing tables, to determine personnel and material requirements and priorities. Revised production schedules when required due to design changes, labor or material shortages, backlogs, interruptions; collaborated with management, production, and engineering.
Managed production data, including volume produced, raw materials consumed, quality control measures and made recommendations to senior leadership.
Calculated required amounts of labor and materials, manufacturing costs, utilized pricing schedules, calculators, and computer programs.
Education
B.S. Workforce Education and Development, Southern Illinois University-Carbondale, IL
M.S. Organizational and Human Resource Development, Abilene Christian University, Abilene, TX
(27 hours completed, December 2015 projected completion)
Masters Certification in Human Resource Management with additional focus on Organizational Effectiveness and, Project Management; Villanova University, PA
A.S. Human Resources and Personnel Management, Community College of the Air Force, Maxwell AFB, AL
A.A. General Studies, Pima Community College, Tucson, AZ