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Customer Service Food

Location:
Woodbridge Township, NJ
Posted:
August 13, 2016

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Resume:

Profile Food service and makeup artistry professional with five years in experienced. Demonstrated

team leader with excellent staff management skills and customer service. Certified Makeup artist. Also freelancing on makeup artistry.

Experience Manager and Bartender, Iron Chef Japanese steakhouse, Free lance makeup Artist self employed Pickerington and Canal Winchester Ohio – 2011-2015 Server/Cocktail Server. O.h. bar at Hollywood Casino in Columbus Ohio January 7, 2016 to July 31, 2016.

Scheduled and directed staff in daily work assignments to maximize productivity.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Developed and maintained exceptional customer service standards. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Worked closely with the chef and cooks to determine menu plans for special events or occasions. Counseled and disciplined staff when necessary. Ensured proper cleanliness was maintained in all areas of the bar and front of house. Provided courteous and informative customer service in an open kitchen format. Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Maintained full knowledge of bar and menu items and made recommendations. Delivered food and beverage orders within established time frames Opened and closed bar tabs and transferred tabs to dining area. Processed cash, credit card and voucher payments. Stopped service to any adult furnishing alcoholic beverages to a minor. Upheld a high standard of cleanliness in all work areas. Maintained bar stocks, replenishing daily as necessary. Stocked beer and wine coolers. Monitored glassware and stemware inventory. Performed closing duties including cleaning, sanitizing and replenishing. Cleaned and filled ice bins. Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Five years restaurant experience. Jeisia M.

Maleke

1 Woodbine Ave Apt 5D

Avenel, Nj 07001

M 917-***-****

acv5op@r.postjobfree.com

acv5op@r.postjobfree.com

Server, Baumgarts Nyack New York – 2011-2012

When arriving at the restaurant, i am responsible for the side job, either sweeping the floor and setting up tables before opening. Prepare salad and dressngs and salad topping. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Promptly served all food courses and alcoholic beverages to guests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Answered questions about menu selections and made recommendations when requested. Skillfully anticipated and addressed guests' service needs. Delivered exceptional, friendly and fast service.

Education Colonia High School – high school diploma 2010 Chic Studio - Certified Makeup Artist

Skills Hiring and training, Stable work history

• Strong leader

• Customer service-oriented

• Fluent in English and Indonesian

• Multi-tasker extraordinaire

• Bar management

• Excels at up selling

• Friendly and enthusiastic

• Suggestive selling

• Courteous

• Strong organizational skills

• Cash and credit transactions

• Balancing the cash register

• Coffee expertise

• Cooperative team player

• Multitasking

• Speedy and efficient

• Team player

• Active listener

• Time management

• Inventory management

• Calm under pressure

• Strong leadership capability

• Safe food handling practices

• Engaging personality

• Energetic work attitude

• Fast learning

• Customer friendly

• Problem resolving

• Highly responsible and reliable

• Trained in liquor, wine and food service



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