Miranda N. Hammond

**** ******* **** **.

acv5kx@r.postjobfree.com

615-***-****

Objective: Seeking a challenging position in a fast paced environment that will aid my career advancement and allow me to use my excellent customer service skills to help your company sales grow.

Education:

Riverdale High School

2007-2009 Tennessee State University

Summary of Skills:

Computer Proficient in Microsoft Power Point, Excel, and Word.

Over 7 years in customer Service

Helpful,friendly, personality to address customer concerns

Clear voice and neat appearance

Quick learner with outstanding organization skills

Ability to spend a great deal of time standing during busy and festive periods

Rainbow Store Manager 2014- Current

Over five years experience in retail environment.

Manage store operations by ensuring exceptional performance and excellent customer service.

Train and supervise employees

Ensure banking is managed effectively and cash receipts are reconciled

Maintained inventory control

Helped in opening new stores

Citi Trends-Store Manager 2011-2014

Highly skilled in overseeing store operations and achieving set goals.

Hands on experience in ensuring proper merchandise presentation.

In depth knowledge of controlling store expenses to maximize profitability

Effective skills in payroll planning and scheduling.

Deb- Sales Associate 2010-2011

Responsible for accepting cash, credit card, and checks for purchases made at checkout counter.

Processed shipment putting sensors on items, as well as finding a place on sales floor for them.

Recommended items to customers according to their needs and style.

Provided suggestions to the store manager about merchandise display in order to promote sales.

Bailey?s- Hostess 2010-2011

Greeted customers with warm smile and a energetic welcome while checking ids.

Kept running tabs on pool tables, ping pong, and darts while charging cover when necessary for special events.

Maintained accurate drawer

Assisted servers with help when overwhelmed

Answered multi line phone system

Bid customers farewell upon their departure

Received employee of the month award

Walmart- Sales Associate 2007-2008

Assisted customers to select merchandise based on their preferences

Maintained a clean and neat department

Answered customer queries pertaining to merchandise

Assisted in different departments as needed

Mossy Nissan Escondido-Team Administrator 2004-2007

Typed and disclosed vehicle sales contracts

Assisted sales personnel in up selling products

Helped find financing in an appropriate time frame

Went to court on behalf of company to recover debts owed to them

Received and Deposited down payments and cash deals

Answered multi line phone system

Pacific Marine Credit Union-Teller 2003-2004

Balanced ATMS

Opened new accounts

Assisted Members in finding interest accounts that best suited their needs

Responsible for maintaining an accurate drawer

Provided great member servicer while handling monetary transactions

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