Medical Assistant Customer Service
Resume:
MARIA G. SANCHEZ
**** ******** ***. ***. *, Huntington Park CA 90255
Home: 323-***-**** – ************@*****.***
Professional Summary
Looking to obtain a position as Medical Assistant/Phlebotomy Technician I with your company where I can continue to develop and enhance my skills, knowledge and experience. While being offered an opportunity for professional growth and career advancement.
Licenses
Phlebotomy Technician I (CPT 74647)
Skill Highlights
Excellent communication and listening skills.
Possess excellent patient relationship skills
Passion for people and exceptional customer service.
Known for having a gentle touch and the ability to alleviate patient anxieties.
Accurate patient identification and documentation.
Attention to detail and confidence to work independently.
Work with diverse cultures and ages.
Professional Experience
Teacher Assistant, Martha Escutia Primary Center (Bell, CA), July 2005 to Present
Work with toddler ages 3 and 4.
Assist teacher in classroom setting (children age 4 and under) with general academics.
Teach students fundamental school readiness skills.
Other duties include student documentation and enrollment.
Phlebotomist, Marcos Y. Yang, M.D., (Palos Verdes, CA), September 2012 to October 2012
Phlebotomist Externship: Worked the back office.
Followed all the safety procedures.
Answered phone calls from doctors and their patients to reschedule appointments.
Collected patient’s specimens and samples for testing.
Performed routine vitals, EKG’s, blood draws, and flu vaccinations.
Medical Assistant, Women’s and Children Clinic, (Pico Rivera, CA), January 1997 to April 1998
Welcomed patients and facilitated with registration.
Obtained information including personal data, medical history, and insurance coverage.
Completed insurance forms and making patient referrals, locating patient insurance information.
Answered a high volume of calls and responded to general inquiries.
Recorded vital signs on patients, performed venipuncture and finger sticks on adults and children.
Prepared rooms and patients for examination by doctor.
Assisted during GYN procedures, performed pregnancy tests, prepared and sent out specimens for laboratory testing.
Scheduled appointments for office and out-patient procedures.
Medical Assistant, St. Francis Medical Center, (Huntington Park, CA), April 1996 to June 1997
Welcomed patients and facilitated with registration.
Obtained information including personal data, medical history, and insurance coverage.
Completed insurance forms and making patient referrals, locating patient insurance information.
Answered a high volume of calls and responded to general inquiries.
Recorded vital signs on patients, performed venipuncture and finger sticks on adults and children.
Prepared rooms and patients for examination by doctor.
Assisted during GYN procedures, performed pregnancy tests, prepared and sent out specimens for laboratory testing.
Scheduling appointments for office and out-patient procedures.
Volunteer, Los Angeles County University of Southern California Medical Center, (Los Angeles, CA) January 1994
Volunteered at Women’s and Children Hospital: Assisted Registered Nurses in the maternity and pediatric ward.
Responsible for giving the patients their dinner trays.
Assisted Registered Nurses in the nursery room by feeding and changing new born babies.
Education and Training
BS: Health Administration, (expected 5/2016)
University of Phoenix – Gardena, CA
Health Administration
Certified Phlebotomy Technician I: 09/12
American University of Medical Technology – Carson, CA
Phlebotomy
AA: Liberal Studies, 05/04
East Los Angeles College – South Gate, CA
Liberal Studies
Honors Graduate: 04/97
Bryman College – Los Angeles, CA
Medical Assistant
General Education, 07/94
Huntington Park High School – Huntington Park, CA
General Education
References
REFERENCES: Available Upon Request
Languages
Bilingual: English/Spanish
Skills
Basic Computer Knowledge, blood draws, typing and clerical skills, machinery skills (e.g. copier, fax, etc.), people skills, and CPR & First Aid Certified.
Contact this candidate