Data Entry Customer Service
Resume:
Justin O’Neal Johnson
**** ******* **** **. *******, TX 75040
Phone: 972-***-****
Email: ******************@*****.***
_
Career Objective: To obtain a professional position within an organization, that allows for personal as well as professional growth. Result-oriented individual dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.
Experience:
●Torchmark Insurance (November 2015 – July 2016)
oAddress: 3700 S Stonebridge Dr Mckinney, Tx 75070
o469-525-4800
- Data entry
- Insurance Claim Processing
●Associa (Accounts Receivable Specialist) (May 2015 – July 2015)
oAddress: 1225 Alma rd Richardson, Tx 75221
o214-239-4530
-Adjustment processing
-Misapplied Payments
-Customer Service
-Debit/Credit
-General Accounting
●General Information Services (October 2013 – March 2014)
oAddress: 12227 Coit Rd. Dallas, TX 75221
o972-386-7957
-Perform general office duties. (admin/ clerical)
-Verified client education history, background history and place of
residence for psychiatric hospital.
- Performed outbound/inbound calls to the customers for
verification.
-Operated Microsoft Windows and Excel computer systems.
●Vets Inc. (U.S. Dept of Homeland Security) (File Data Collections Clerk) (December 2011-January 2013)
oAddress: 4141 North St. Augustine Rd. Mesquite, TX 75227
o Telephone: 214-***-****
- Perform general office duties such as typing, operating office
machines and sorting mail.
- Scan or read incoming materials in order to determine how and where
they should be classified or filed.
- Enter document identification codes into systems in order to
determine locations of documents to be retrieved.
- Review payments and post amount paid to customer account, using
computer or paper records
- Record information on financial status of customer and status of
collection efforts.
●E-Tech Inc (IFD/Call Center) (May 2011-August 2011)
oAddress: 1903 Berry Dr. Nacogdoches, TX 75964
oTelephone: 936-***-****
- Assisted AT&T field technicians with device issues
- Data Entry
- Answer phone calls/Customer Service
- Technical Support
●Bank of New York Mellon (Data Entry Clerk) (July 2009 – August 2009)
oAddress: 1501 N. Plano Rd. Richardson, TX 75081
oTelephone: 972-***-****
- PC document processing/Data Entry
- Analysis of legal documents.
- Collections (outbound)
- Notify customers of overpayment. (Review terms of sale, service, or
credit contract
- Post amount paid to customer account, using computer or paper
records
- Call personal references, neighbors, other creditors or search public
records to obtain debtor information
- Verify customer references and creditors
●Bank of America (Data Entry Clerk) (March 2008- August 2008)
oAddress: 1200 Sherman Street Richardson, TX 75081
- Processed federal tax return payments and other legal documents
through PC.
- Extraction
- Data Entry
- Scan/Review Income tax Forms
Education:
●Richland College (Richardson, TX)
oStudying General Business (2012-Present)
●Stephen F Austin State University (Nacogdoches, TX)
oStudied General Business (2008-2011)
●Sachse High School (Sachse, TX)
oGraduated May of 2008
Technical Skills:
●Proficient in Microsoft Word and Excel
●Type 80 WPM (data entry)
References:
Shannon Gilmore General Information Services Supervisor 972-***-****
Soundra Hill VETS INC (Department of Homeland Security) 214-***-****
●Gerald Lloyd American Airlines, Sr. Business Analyst
Contact this candidate