Customer Service Sales

Location:

Jonesboro, GA

Salary:

Negotiable

Posted:

August 12, 2016

Contact this candidate

Resume:

Fay A. Walker

**** ****** ***** ***** ******, Georgia 30260 404-***-**** *********@*****.***

Summary: An aggressive professional with extensive Administrative experience, High Energy, knowledgeable, dependable with consideration for others. A top performer and contributor to the success of the establishment. Adaptable to change. team leader that works well with others to secure the highest level of productivity for growth.

EMPLOYMENT EXPERIENCE:

Owner/Operator

10/03 to Present Favortwou Publishing, 6339 Harbin Woods Drive, Morrow, GA Duties: Review manuscripts to determine if it is marketable, if so, a contract is initiated. Assist the author in all phases of getting their book to a finish product. Secured all entities needed, i.e. Copyright, ISBN, EAN, Bar Code, Cover, Graphic Artist/Illustrator, Editor, Printer, as well as Marketing. Setting the book, set-up the potential author for Book Signings as well as schedule up-coming events throughout various cities/states. Accounts Payable/Receivable, Filing, Bookkeeping, Hiring, Training, Faxing, MS Word, Generated month-end and year-end reports Use PowerPoint for setting books, Assist authors with Sales strategies to develop and generate sales growth with their products Customer Service, Record Keeping Owner/Operator

10/14 to 03/15 It's All In The Bag, 10459 Tara Blvd, Jonesboro, GA 30236

Duties: Daily activities of store operation, i.e. open store, set up registers/cash drawer, made sure merchandise was properly displayed, clean front of store as well as the back end, set up and cleaned display cases throughout the day, made sure bag supply was adequate, greet customers, put out new merchandise, made sure walls were replenished as well as the cases, at the end of the day prepared bank deposits, made sure all power was off and the alarm was set. Payable/Receivable, Filing, Bookkeeping, Hiring, Training, Faxing, MS Word, Generated month-end reports, Direct Customer Service, Buyer, Record

Keeping, New Store Set-up and Designing

05/03 to 10/09 Front Desk Manager

Bally Total Fitness, Southlake Mall, Morrow, GA 30260

Corporate Office 12440 E. Imperial Hwy, Ste. 300 Norwalk, CA

Duties: Open Club, clocked members in, upkeep of the front desk, sales and products. Secured front desk, prepared daily reports of the prior days financial activity to be sent to the home office. Kept inventory of all merchandise and generated a report showing stock on hand. Ordered merchandise weekly.

Fay A. Walker *********@*****.***

PAGE TWO

12/01 to 04/03 Administrative Assistant Human Resource

Spelman College, 300 Spelman Lane, Atlanta, GA 30314

Duties: Administrative to Human Resources Department. Assist in

all areas within the HR Department. Created a login system for incoming mail from various Temporary Services used by the College. Handled timed sensitive documents and kept in the strictest confidence. Open, logged in, and distributed mail within the department. Test new staff and students.

06/96 to 01/01 Administrative Sales

Holiday Inn Atlanta-Central

Duties: Prepared Contracts and Proposals. Implemented group sales resumes using MS Word, Filing, Faxing and Telephones as well as greeting guests. Trained new Sales Associates as they entered the Sales Department. Ordered office supplies and kept expenditure reports. Assist in catering when needed.

03/94 to 05/96 Secretary

Director - Physical Plant Department

Georgia State University 120 Collins Street, Atlanta, Georgia

Duties: Typing, Implemented Consulting Agreements, Draft Memo's, Appreciation, Termination and Warning Letters. Set Appointments, Proficient in Telephones, Bids, Budget Amendments, Requisition,

Non-Personal Forms, Contracts, Flyers, Travel Voucher/Reservations, Proposals, and Specifications, Word Perfect, Quattro Pro, Lotus 1-2-3

Skills: Typing 55 wpm, 10 Key (Touch), Collating, Cashier, Editor, Group Resume, Filing, (Alpha/Numeric), PBX Operator (NEAX) 2400, AT&T, Panasonic, Insurance

Billing, Telecommunication, MS Word 2007-2010, Power Point, Excel, IBM PC,

Dbase II, III, Word Perfect (5.0 - 6.1), Quattro Pro, Access, Writer, Inside Sales, Book

Layout, Reading/Running Blue Prints, Security, Publisher, Business Sales Chapter 11

Preparation, Personal Buyer, Customer Service, Accounts Payable/ Receivable, New

Business Set-up (Entrepreneur), 10 Hour OSHA Certification, CPR

Education: Associate Degree - On-Going

Fullerton College, Fullerton, California

Reference: Upon Request

Salary: Negotiable

Mr. Douglas Burks Sr. - Owner

Burks Jewelry

1188A Glenwood Avenue SE