Customer Service Sales / bank teller

*** ****** **, *********, **, *****

484-***-****, ************@*****.***

Legally authorized to work in the US for any employer

Professional Summary

Highly focused and dependable Bank Teller with an excellent customer service and cash management record. Adept at Handling multiple customer requests and concerns with the utmost professionalism and courtesy. Able to work well independently with little to no supervision or in coordination with tellers and other bank staff. Experience of assigned program budget and monitor expenditures as a community service specialist with professional, and technical tasks in support of assigned area of responsibility.

Core Qualifications

Superior breadth of experience in banking and cash management.

Excellent grasp of teller services procedures and policies.

Strong organizational and interpersonal skills.

High written and oral communication skills.

Outstanding proficiency with using personal computers and MS office.

Good customer service skills.

Experience

Salvation Army, Pottstown, PA

COMMUNITY SERVICES SPECIALIST 3/2014 – Current

Recommending and assisting in the implementation of goals and objectives.

Establishing schedules and Methods for providing community oriented services.

Prioritizing assigned projects to effectively meet critical deadlines.

Promoting and coordinating specific activities within assigned program area.

Preparing informational material including news releases, flyers and schedules of events.

Maintaining records and developing reports concerning new or ongoing programs and program

effectiveness.

Monitoring effectiveness of assigned program area, recommend and implementing

modifications as appropriate.

Responding to public inquiries in a courteous manner, provide information within the area of

Assignment, resolve complaints in an efficient and timely manner.

Participating in the preparation and administration of assigned program budget, submit budget

recommendations and monitor expenditures.

Maintaining awareness of new developments in the field of community services.

Incorporating new developments as appropriate into programs.

Preparing and present reports and other necessary correspondence.

Developing and maintain positive working relationships with local businesses and residential

employers.

Ocean Bank, Florida, Palm Springs

Bank Teller 7/2010 - 2/2014

Processed safe deposit box and loan payments.

Opened new customer accounts and closed existing accounts at customer request.

Provided customer assistance with balance detail and other inquiries.

Oversaw processing of night deposit bags.

Referred customers to appropriate financial services and products as required.

Handled all customer complaints and issues with high professional courtesy.

Cashed checks and processed deposits upon balance and signature verifications.

Egypt Bank, Cairo, Egypt

Bank Teller 3/2007 - 3/2010

Promoted new bank products and services to new customers.

Referred customer inquiries to appropriate bank departments.

Processed withdrawals upon balance verification.

Assisted with sales referrals and cross-selling programs as needed.

Notified manager of counterfeit currency in coordination with bank security personnel.

Contributed to external and internal sales activities.

Education

Bachelor of Commerce (B.Com.), Ain Shams University

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