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Manager Customer Service

Location:
Alpharetta, GA
Posted:
August 14, 2016

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Resume:

NATHANIEL H. PARK

Mobile: +678-***-**** Email: ****.******@*****.***

PROFILE

International and broad experience in relationship management and banking with expertise in accounting and risk management. Seeking a full-time corporate banking position with future company. Skilled in managing relationship with client companies, educating staffs and recommending effective solutions for meeting short and long-term goals with financials. Fluent in written and spoken English, Korean and Spanish. Proficient in MS Office (Word, Excel, PowerPoint) and Oracle system.

EDUCATION

University of Georgia in Athens, Georgia, U.S.A

Bachelor of Arts in Spanish

Graduated in November 2012

Universidad de Palermo, Buenos Aires, Argentina

Foreign Exchange Language Program Certification, November 2012

Universidad de Deusto, Bilbao, Spain

Foreign Exchange Language Program Certification, May 2011

PROFESSIONAL EXPERIENCE

Woori Bank, Dubai, United Arab Emirates

Corporate Banking Assistant Manager, April 2014 – April 2016

Assisting the head relationship manager in providing loans to financial institutions and companies

Accounting: Prepare daily cash requirements and fund disbursements for the clients.

Report directly to the CFO and chief accounting manager on Libor and monthly borrowings.

Provide daily positioning on global cash transaction and exchange rate.

Prepare reconciliation report to check the balance and gap between ledgers and subledgers.

Prepare daily accounting entries and reports(Balance Sheet, Off Balance Sheet, Reconciliation, GAP analysis, Profit Loss, and etc)

Treasury: Managing credit facilities and account receivable reports in daily bases.

Manage spot foreign exchange to manage daily liquidity.

Prepare monthly and quarterly reports to the Head Office (Liquidity, Maturity of interest on loan, GAP analysis on asset and liabilities, Provision of impairment, Asset Soundness, Risk based scenario report, LCR(Liquidity Coverage ratio) and Risk Management reports)

Submit External Accounting Reports EPRS(Electronic Prudential Reporting System) to the DFSA(Dubai Financial Service Authority)

Manage and update money market, bilateral, collateral, and Standby L/C

Other experiences including: L/C Collection/Negotiation and Remittance.

KOTRA (Korean Business Centre), Dubai, United Arab Emirates

Human Resource Assistant Manager, February 2013 – March 2014

Assume several roles including: branch team leader, customer service representative, recruitment, education, and training employees

Improve internal policies and procedures

Prepare month-end reports, issue report statistics and data related to the labor market

Identify and resolve internal and external issues and complaints

Recruiting and hiring new employees

Assisting Korean companies to recruit suitable employees(Samsung, LG, Daewoo, Hyundai, etc)

KOTRA (Korean Business Centre), Buenos Aires, Argentina

Intern, October 2012 – January 2013

Defensoria Del Pueblo(NGO), Buenos Aires, Argentina

Intern, August 2012 – October 2012

REFERENCES

Available upon request



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