Microsoft Office suite

Julia Chan

Somerset, NJ *****

732-***-**** ************@*****.***

SUMMARY

Office Administration professional with extensive background in high stressed and fast paced work environments in industries in Pharmaceutical, IT and Telecommunications. Excellent database skills for data manipulation and reporting which is able to assist in everyday business aspects to help build your business. Process and performance ensure high quality and meeting deadlines. Highly organized, efficient, analytical and detail oriented with exceptional interpersonal skills and a team player in a multidisciplinary, cross-cultural environment.

Certifications: Certified Excel Specialist through Microsoft Corporation (score: 950/1000) Oct 2015 Certified Excel Expert through Microsoft Corporation Dec 2015 Certified PowerPoint through Microsoft Corporation (score: 979/1000) Dec 2015 Certified Access through Microsoft Corporation (score: 970/1000) Jan 2016 SKILLS

Microsoft Office Specialist 2010, 2013 (Proficient in Word, Excel, Outlook, PowerPoint and Access) Certified SAS Programmer to generate statistical reports AREAS OF EXPERTISE

OFFICE ADMINISTRATION

Updated and delegated tasks to ensure progress to deadlines.

Focused and very strong attention to detail but also able to see the big picture.

Experienced in handling and maintaining sensitive and confidential information.

Effective office (clerical), time management, and organizational skills.

Experienced and capable in handling complex or multifaceted tasks in MS Office Applications.

Multitasked in a fast-paced environment and completed work to achieve company’s goals.

Ensured prompt customer service, swiftly resolved all problems.

Mentored and guided junior level team members.

EDUCATION

Avtech Institute of Technology, South Plainfield, NJ Oct 2015 Certificate of Completion: MOS 2013 (Microsoft Office Specialist) Computerized Accounting: QuickBooks

Web Design - Dreamweaver, Photoshop, Flash

SAP Accounting End User training

MA, Theological Studies, Columbia International University Seminary, Columbia, SC May 2011 MS, Computer Science, City College of New York, NY BA, History, National Taiwan University, Taiwan, R.O.C PROFESSIONAL EXPERIENCE

Inventiv Health Clinical (CRO), Somerset, NJ (Remote) Jun 2012 –Nov 2014 Julia Chan, Page 2

Statistical Programmer

Exercised independent discretion and judgment to solve complex problems.

Supported team members of in maintaining efficient interfaces with external clients.

Maintained, verified, and ensured the quality and accuracy of all assigned statistical output and project requirements.

Identified and solved technical problems and work independently on assigned tasks.

Received Extra Effort Award for outstanding achievement. Novartis Pharmaceuticals Company, East Hanover, New Jersey Sep 2003 – Jan 2010 Statistical Programmer

Planned the non-clinical projects: scheduling, coordinating, assigned and prioritized work.

Designed detailed project plan and schedule to meet the tight regulatory submissions’ deadlines.

Made certain that documents and specifications were consistent and comply with company standards by providing input as required at all meetings, discussions and activities covering aspects of Statistical Reporting on trial level activities.

Supported team members of SR and program statisticians in maintaining efficient interfaces with internal and external customers.

Provided ongoing support of EDC(Electronic Data Capture) based clinical trials performing quality check of patient profiles.

Used EXCEL, ACCESS, Oracle Database and Adobe Acrobat including addition of bookmarks to generate patient profiles.

Performed clinical development process using Oracle SQL and PL/SQL.

Received Business Excellence Award for meeting challenging deadlines with excellent quality work. TeckChek, Inc. Morrisville, NC July 2004 – Jan 2005 Technical Test Author Reviewer (Part time)

Served as Technical Reviewer for the SQL Server 2000 Assessment and Test author for MS Access XP Application. (TeckCheck develops and markets the premier skill assessment product in the IT industry.)

HONORS

Bronze Extra Effort Award in Inventiv Health Clinical (CRO) Business Excellence Award in Novartis Pharmaceuticals Company

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