Administrative Assistant Customer Service Data Entry
Resume:
Roberto Westbrook
Los Angeles **016
Ph. 323-***-****
**.*********@*****.***
Career Outline:
Over 5+ years of experience in Customer Service, Data Entry as well as Administrative Assistant work. Dedicated to meeting and exceeding customer needs and expectations of services, with the motivation of contributing to the company’s success.
Strengths:
- Able to produce quality work while meeting deadlines
- Superb written and oral communication skills
- Able to communicate, interact with, and build relationships with all levels of management
- Problem Solver
- Fast learner with strong organizational skills
- Build strong business relationships with clients
- Enthusiastic and prepared to learn and expand my knowledge in all realms of a company Skills:
- Knowledge and accuracy in AS400
- Data Entry
- 10 Key by sight and touch
- Proficient in JD Edwards
- Microsoft Office knowledge (Word and Excel, PowerPoint)
- Microsoft Outlook
- Lotus Notes
- Internet Explorer
- Copy, fax, scan
- File alphabetical and numerical
Work Experience
Ready Pac Produce
November 2014 – June 2016
Customer Service Specialist
- Organized major Supermarket store’s (Vons, Albertsons, Stater Brother’s) produce allocation(s)
- Processed incoming orders that were submitted via fax, email or given over the phone
- Called between 100 & 200 Supermarket stores on a daily basis
- Follow-up with fulfillment of open orders
- Ran daily open orders report
- Ran daily shipment reports
WIS international
February 2013 – June 2014
Inventory Associate
- Inventory control such as but not limited to other aspects of inventory, taking inventory of product for various stores and locations
- Lifted heavy boxes when performing inventory duties as well did some stretching, climbing, bending and forklifting when and if need be
- Data entry using 10 key
- Filing, sorting and running reports
- Daily email communication to my corporate office Cc’ing all stores that inventory was being conducted for
Millennium Enterprises
April 2011-April 2012
Administrative Assistant
- Door to Door sales as part of 1st months training to understand the product as well as companies goals
- Administrative Assistant to top Management
- Kept records, organized files and shredded confidential paper work
- Took care of all the correspondence incoming and outgoing
- Faxed & Emailed confidential correspondence on behalf of my boss
- Set appointments, travel arrangements, meetings and company events
- Managed several aspects of the company’s marketing via social media (Twitter, Facebook,Craigslist) Education:
- Cerritos College, Cerritos – A.A.
Major: General Studies
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