Can able to communicate both oral and written japanese.

HONEY MAY S. MANGUERA

PRESENT ADDRESS : Block * Lot 1, Kalayaan Homes MolinoII, Bacoor Cavite

MOBILE #: 091********/ 094********

PASSPORT #: EB9047671

E_MAIL ADD: *****.******@*****.***

JOB DESCRIPTION

Any position that may fit to my knowledge and skills.

A skilled, driven and self-motivated individual with 3years in passenger cruise line, (5) years in hotel and fine-dining restaurant, three (3) years in electronics and more than a year in a business process associate work experience.

MISSION

Be the Consummate Host by taking a personal interest in all customers/ passengers, anticipating the needs, responding promptly and appropriately to their service requests and maintaining and presenting food and beverage service areas with care so that team can provide a smooth and gracious dining experience.

HIGHEST EDUCATIONAL ATTAINMENT:

Collegiate

June 1998 – April 2002 BSHRM (Bachelor of Science in Hotel and

Restaurant Management

Cavite State University

Rosario Cavite

Vocational Course

June 1997 – August 1997 Electronics Vocational Course

Daang- Amaya, Tanza Cavite

WORK EXPERIENCES

October 2012 – Present MAGSAYSAY MARITIME CORP.

Princess Cruises Shipping Lines

Assistant Waitress

520 T.M.Kalaw St., Ermita Manila

02-5268888

July 1, 2011- May 2012 TRADERS HOTEL MANILA by Shangri_La

Service Associate/Cashier/Receptionist

3001 CCP Complex, Roxas Blvd, Pasay City

02-708-4888 local 2311-2314

March ‘2011- May ‘2011 SOFITEL PHILIPPINE PLAZA

Banquet Food Attendant

CCP Complex, Roxas Blvd, Pasay City

May 13, 2009- Jan 31, 2010 AMDATEX(American Data Exchange )

Business Process Associate (BPO)

Don Mariano Lim Industrial Compound

La-Fuerza Alabang-Zapote Road, Las

Pinas City 02-775-0632

November 01, 2008-March 22,2009 SAN VILLA BAR & RESTAURANT

Food Attendant/ Waitress

Palacio Grande Gen. Luna St. cor Anda

St. Intramuros, Manila

02-521-5437

October 16, 2005- October 15, 2008 HITACHI CHEMICALS CO. JAPAN

Quality Assurance (Printed Control

Panel Manufacturing)

August 2002- Nov. 2002 HOUSE RESEARCH AND DEV’T (S)

PRIVATE LTD.

Office Assistant

CEPZA, Rosario Cavite

April 1997- June 1997 ASTEC ELECTRONICS CO.

Production Operator

CEPZA, Rosario Cavite

TRAININGS AND SEMINARS

Basic Safety Course (Personal Survival Techniques, Fire Prevention and Fire Fighting, Elementary

First Aid, Personal Safety and Social Responsibility) – Maritime Training Center – 6th Flr Time Plaza Building, United Nations Aveue cor. Taft Avenue, Ermita Manila Philippines

National Certificate (NCII) in Food and Beverage Services II - TESDA (Technical Education and Skills Development Authority) – Carlos Palanca Sr. St., Quiapo Manila/ 02-735-2778

Luxury Training - The Sofitel Experience - CCP Complex, Roxas Blvd., Pasay City

Attitude and Appearance Training - Sofitel Philippine Plaza, CCP Complex, Roxas Blvd., Pasay City

San Villa Bar and Restaurant Training – Palacio Grande Gen. Luna St.,Intramuros

Manila / 02-521-5437

Japanese Language Training Center – Greenlife and Forest Foundation, Inc.

Calamba, Laguna.

Technical Intern Training- JITCO Program (Japan International Training Cooperation

Organization) Ibaraki- ken, Japan

Trade Test and Training Center – TESDA Class – A Technical Consultants

M.H. Del Pilar St., Palatiw, Pasig City

Manila Diamond Hotel Orientation Seminar for Banquet Waiters and Food Attendants

– Manila Diamond Hotel

Roxas Blvd., Dr. J. Quintos St., Manila

DUTIES AND RESPONSIBILITIES

FOR HOTEL AND RESTAURANT:

Can be able to communicate clearly on both oral and written Japanese, English and Tagalog.

Promoting the hotel outlets.

Checking guest’s satisfaction.

Responsible for getting orders from guests and ensuring prompt delivery and serves of the same.

Can provide maximum efficiency and courtesy in attending to the guests at all times.

Have a strong leadership skill and is capable of discharging supervisory function in the future.

Can work on broken shifts and on extended working hours.

Always maintain a visible profile and is available to graciously assist customers/ passengers during working hours.

Maintains and restocks assigned service area in alignment with Company standards at all times.

Always follows all Company guidelines, policies and procedures including USPH protocols.

Attends regular training and applies information to maintain knowledge of products.

FOR COMPUTER AND ELECTRONICS SKILLS:

Have knowledge on computer basic.

Encoding of files using FAST Programme.

Log-in and out using Sentinel System.

Ensuring reliable informations of American’s Title Insurances.

Additional searching of files such as child support, patriot and bankruptcy and for the American’s owner of Title Insurances.

Encoding and filing office documents into the computer in a simplified manner.

Knowledge on electronics manual insertion.

Responsible for the quality assurance of circuit boards.

Knowledge in using robotech and electronics machines.

Comparing electronic boards on its master pattern.

PERSONAL INFORMATION

Date of birth: July 29, 1981

Place of birth: Tanza, Cavite

Civil Status: Married

Age: 34 years old

Height: 5’4”

Religion; Roman Catholic

Nationality: Filipino

Character References are available upon request.

Contact this candidate