Manager Medical

Mandy Jones

Hazel Green, AL 256-***-**** ************@*****.***

Accounting/Administrative Support Professional

Versatile Accounting and Administrative Support Professional with more than 20 years of experience in office and business management. Expertise in research and analysis, in-house accounting processes, administrative support and leadership, and financial reporting. Demonstrated history of adding value to diverse organizational teams by identifying needs and improvements, as well as overseeing implementation of solutions. Highly effective negotiator and personable team player skilled at collaborating across organizational levels and with stakeholders to drive growth. Technically proficient in QuickBooks, Peachtree, Medisoft, KRONOS, ADP,and MS Office Suite applications.

CORE COMPETENCIES

Accounting Functions Billing and Collections Payroll Administrative Financial Reporting Tax Processing

Contract Negotiations Interpersonal Communications Recruitment and Staffing Employee Benefits

Bank Reconciliations and Deposits Research and Analysis Special Projects Profitability Measures

Administrative Support Medical Coding and Billing Regulatory Compliance Collaboration Scheduling

EXPERIENCES AND ACHIEVEMENTS

CLINICAL RESEARCH ASSOCIATES, LLC, Huntsville, AL 11/2005 – Present

Business Manager/In-House Accountant

Direct Accounts Payable functions for office. Process invoices and oversee collections on past due accounts. Oversee coding and billing for medical teams. Administer payroll for all departments, ensuring timely processing. Prepare biweekly PTO reports and annual payroll closeouts, including W2s and 1099s. Coordinate bank reconciliations for all accounts, as well as prepare and post deposits. Assist business owner with research, operations management, and special projects. Provide ongoing assistance to clinic as needed.

Maximized profitability through effective negotiations with sponsors and clinical research partners, as well as analyzed contracts for compliance with company standards and FDA regulations.

Partnered with legal teams within pharmaceutical companies on agreement terms and mutually beneficial contract negotiations based on budgetary parameters.

Maintained health insurance benefits for company, monitoring changes and adjustments for employees.

Led interview processes and new hire onboarding and orientation, as well as collaborated with Director on corrective action, discipline, and termination.

Served in additional roles as managing research compilation and reporting, as well as Medical Assistant for part-time practicing physician, maintaining appointment schedules.

BLACK TIE LIMO, Huntsville, AL 3/2014 – 5/2015

Business Manager

Drove marketing strategy, promotional event planning, and charitable partnership development. Collaborated with venues on event coordination, as well as maintained relationships with vendors and suppliers. Managed schedules and service agreements for rental contracts. Oversaw maintenance for fleet, tracking timelines in adherence with rental schedules. Developed and maintained chauffer appointment calendars. Ensured each vehicle had appropriate licenses and documentation. Processed payments from clients. Administered payroll.

Spearheaded registration, certification, and compliance processes for company with DOT, MC, and APSC.

Authored licensure letters and tariffs for acceptance by commission, earning acceptance on first attempt.

Selected for position by owner of Black Tie Limo and Clinical Research Associates, LLC.

SUNBRIDGE CARE & REHAB, Fayetteville, TN 9/1996 – 11/2005

Business Office Manager

Oversaw Accounts Receivable for organization. Conducted performance evaluations for team members, as well as coached staff on professional development and improvements. Met with patients to review financial obligations and assist with admissions paperwork. Generated statistical and analytical reports each month for corporate office. Provided on-call support during rotating weekends, supervising facility operations. Audited admissions files for accuracy and completeness, as well as reviewed all financial statements. Maintained compliance with all State and Federal regulations, including CIA and HIPAA guidelines. Reviewed and tracked purchase orders and budgets.

Supervised staff within medical office of 79-bed skilled nursing facility, as well as trained personnel across various departments, including Medical Records, Accounts Payable, Accounts Receivable, and Marketing.

Collaborated with State agencies on Medicaid payment issues and resolution.

Developed comprehensive reports for each department managers, breaking down labor expenses and hours, as well as variances from budget and forecast.

Supported departments throughout organization with technical troubleshooting.

Promoted after two years from Payroll/Accounts Payable Assistant, administering payroll for nearly 100 employees in the medical field and tracking various pay scenarios (weekends, special shifts, etc.).

Career Note: Additional experience as Executive Assistant to CEO for Mid-State Medical, including statistical reporting, Medicare/Medicaid audits, and JACHO accreditation processes.

EDUCATION

Associate of Applied Science, Accounting, Motlow State Community College, Tullahoma, TN

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