Human Resources Management

Lawrence G. Smith

**** ** *********** **. 503-***-****

Portland, OR 97229 **********.**@*****.***

Summary

Values driven collaborative Senior HR Leader, trusted advisor, strategic partner, and change agent; focused on aligning HR services and corporate culture with business strategy to maximize the return on investment of talent. Proven multi-site/multi-line of business HR management and consulting expertise to consistently resolve issues and strategically improve:

Performance Coaching for Key Contributors and Emerging Talent

Strategic Talent Assessment & Succession Planning

Teamwork & Associate Relations Effectiveness

Business Focused HR Functional Quality and Alignment

Compensation and Benefits ROI

Key Talent Acquisition, Development, and Retention

Diversity Practices and Results

Internal/External Customer Experience Focus

M&A Assessment/ Integration/ Business Transformations/ Divestitures

Accelerating Management Competencies & Associate Engagement

Cultural Change Linked To Strategic Business Results

Board Compensation Committee Effectiveness

Professional Experience

UMB Financial Corporation 2005-2015

Kansas City, MO

Sixteen billion dollar multi-state “Forbes Best Top 20” national financial services company

Chief HR Officer, Executive Vice President - Organizational Effectiveness

Report to Chairman & CEO - serve as a member of the senior management committee in directing all human resources activities for 3500 associates in ten states.

Reorganized the Human Resources, Total Rewards, Talent Acquisition and O.D. departments into a highly effective Organizational Effectiveness team.

Enhanced corporate values in leading the cultural transition of a ninety year old institution to improve the “service experience” for internal and external customers.

Delivered human resources consulting expertise to improve the leadership and management capabilities of senior executives.

Implemented Performance Reward programs aligned with corporate priorities to foster associate engagement, collaboration, and exceptional business performance.

Provided organizational leadership to maximize overall effectiveness and consistently drive double digit net income growth.

Fidelity Investments 1996-2004

Boston, Massachusetts

Trillion dollar financial services leader

Vice President – Human Resources 2002-2004

Fidelity Personal Investments

Member of the senior management team reporting to the President.

Provided overall Human Resources responsibility for 5,000 associates in the national retail business headquarters, branch, and phone service organizations producing over $1.5 billion in net revenue.

Assessed and re-designed organization structures to eliminate layers, expand span of control and simplify decision making/work flow.

Initiated communications and coaching to clarify and drive new business priorities, operating standards, and cultural shift to achieve substantially enhanced performance.

Provided consultative support for senior leaders regarding critical employee relations issues and the successful transition of key officers.

Vice President - Human Resources

Fidelity Institutional Brokerage Group 1996-2002

Fidelity Investor Centers

Built and managed the Human Resources, Learning and Development, and Facilities organizations for Fidelity’s Capital Markets, Advisors and Correspondents institutional businesses with 1000 associates and annual revenue of $1 billion.

Successfully re-designed and merged four businesses into one.

Contributed directly to increasing brokerage operating income from $50 million to $250 million.

Directed cultural transformation and change management initiatives.

Upgraded overall managerial effectiveness of key managers through consultative business partner leaders.

Managed highly professional, cost effective, business-driven human resource teams.

Bank of Boston (Fleet Bank/Bank of America) 1987-1996

Boston, MA

Director of Human Resource Services

Human Resources consulting leadership for the Chairman of the Board and corporate headquarters units; directed all human resources activities for more than a dozen mergers, acquisitions, divestitures, downsizing and integration initiatives.

Education and Additional Experience

Boston College – Bachelor of Science

Harvard Business School – Competition & Strategy Executive Program

Directed successful initiatives in rapidly changing international manufacturing and financial services organizations to substantially improve overall HR team effectiveness, open communications, associate empowerment, union negotiations, and union prevention strategies.

Contact this candidate