Customer Service Sales

**** ****** **** ***

Syracuse, New York *****

315-***-**** (Home) • 315-***-**** (Cell)

********@*******.***

CHESTER HALL

SUMMARY OF

QUALIFICATIONS • Dedicated professional with strong mechanical abilities and a supporting background in customer service, operations and personnel management at the retail level.

• Excellent communication and interpersonal skills effectively interacting with all levels of management, personnel and the public.

• Proven organizational and time management skills in the coordination of multiple tasks.

• Ability to analyze situations and develop workable solutions and/or alternatives.

• Highly motivated and dependable in achieving goals and objectives.

PROFESSIONAL

EXPERIENCE

1994-8/11 MAGNA POWER TRAIN, East Syracuse, NY

Team Assembly Line Operator

• Assembled and inspected world-class transfer cases in accordance with company quality inspection logs and safety procedures.

• Utilized computer systems and error proofing gauges to insure quality control.

• Implemented Japanese method of lean manufacturing to increase overall efficiency.

• Trained employees on job tasks to company standards.

• Worked effectively with Team Members and Team Leader.

1985-1992 AMES DEPARTMENT STORE, Syracuse, NY

Store Manager

• Managed complete retail store operations with responsibility for all facets of merchandising and replenishment of goods at store level.

• Directly involved in all areas of sales, customer service, profit and loss, safety and security, facility maintenance as well as the direct supervision of sales associates and related employees.

• Planned and prepared work schedules for management staff and associates.

• Planned out sales and payroll projections as they related to store trends and sales history.

MILITARY UNITED STATES AIR FORCE

1971-1975 Inventory Management Specialist

• Ordered supplies and parts for Civil Engineering Division and processed all related paperwork.

EDUCATION Alcorn State University, Lorman, MS

Major: Drafting Design

REFERENCES Available upon request.

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